Question about Vodavi Starplus DHS 7312 Enhanced Phone

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How do i display users name rather than station number

In display I want to show the name of the person who is assigned the phone, rather than simply Station #

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-dial 690
-up to 7 characters, enter name - A=21, B22, C23 / G=41 ,H=42,I=43/ W=91, X=92, Y=93,Z=94, etc..
-press SPEED to save

*to erase
-dial 690
-press SPEED

Posted on Jan 29, 2009

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I have a new cellphone, and when I call someone my name doesn't show up. A name of someone else shows up on their caller ID. How can I fix this problem so that my name shows up?


The NAME of the cellphone caller is assigned by the person who receives the call.
If I assign to your number the name "Hugo Chavez" each time you call me, my phone identifies your call as coming form "Hugo Chavez".
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Is there a way to setup caller id on a Nortel system that show when the phone rings


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Assign a new person to an extension


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next press the left hand intercom twice
the display should say system programming
press the left hand intercom button
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Forgot how to add new phone numbers and names to my phone


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1 Answer

How do I change the persons name that is programmed on the phone already?


go to administrator phone
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press MODE button
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1 Answer

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1 Answer

One phone in our office name will not program


Hi, to assign the name is Transfer 104, the link to the video I have sent is on http://www.abbeytelecom.com , there are loads of Samsung Dcs videos on this site.

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1 Answer

Phone doesn't ring at station


Sounds like your station (phone) is set to not ring. You need to check your ring assignment.
Feat # *
Enter password (default is 000000)
Press the soft key under "show"
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Press the soft key under "show" SHOW STA:_ appears.
Enter your station number and press the show soft key
Press the "next" soft key until RING ASSIGNMENT shows on the display.
Press the "show" soft key. You will see CO LINE 1 : followed by NONE or DAY or NITE or BOTH.

If it says NONE, your phone never rings for an incoming call. If DAY or NIGHT your phone rings depending on the time of day and the time definitions for DAY and NIGHT programmed into the KEY unit. If it says BOTH, your phone should ring all the time.

If you need to change the setting, press the "chg" soft key until the desired setting comes up.
When you're done with LINE 1, press the "next" soft key to move to the next line. Repeat the process for all your active lines. Obvisously changing settings on lines with no CO connection will have no affect.

While your in the mode, check your RECEIVE ASSIGNM as well to make sure your phone is configured to receive incoming call. It was the station feature just before the RING ASSIGNMENT feature.

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3 Answers

Change name display on Toshiba DKT2020-SD


I am assuming you want to change the display to read another persons name, or blank. If that is correct:
Press a [DN](labeled intercom on my system) + #621.
That opens edit mode.
an example. My phone reads "MARK 29"
where Mark is the user, 29 the extension. John replaced
Mark, so target is "JOHN 29"
so intercom # 6 2 1 puts me in edit mode
# toggles between alpha/numeric
* moves the cursor, I repeat * until cursor is under M
Hit the 5 key, changes the M to J and moves cursor under the A.
Hit the 6 key, the A changes to M, and the cursor moves to under the R. I hit 0 which changes the M to N. I hit 0 again, the N changes to O.
Hit the 4 key, the R changes to G. Hit 0, G changes to H.
Hit the 6 key, K changes to M. Hit 0, that changes the K to M. Hit 0, M changes to N.
We are done, as the extension number stays the same. Hit spkr key to leave edit mode.
Hope that helps!
# toggles alpha/numeric

Dec 10, 2007 | Toshiba DKT-2020 Corded Phone

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