Question about Brother MFC-8460N All-In-One Printer

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Document Feeder won't work

When I put documents in the top feeder, it won't pull them to make a copy; but rather it scans the flatbed.

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  • swalters22 Feb 15, 2009

    my document feed does not work i can accept faxes but cant sent them. I cannot figure it out. I have cleaned the rollers someone HELP!

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There are sensors in the feeder that detect when you set originals in it. if its scanning from flatbed with originals in feeder, then you have a bad sensor or possibly it came unseated, maybe while pulling out a jam or something. there is one black sensor on the original tray. you should see the lever sticking up to give you an idea what they look like. there are 2 or 3 more throughout feeder.

good luck,
razors

Posted on Jan 29, 2009

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Hello! check and look to see if there is anything blocking the paper feed area, if all is good, get some denatured alcahol and clean the paper feed roller as it may have a build up of paper dust good luck brother sr tech

Posted on Jan 26, 2009

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1 Answer

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When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
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Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
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Loading originals to scan
Use these instructions to load originals into your device for scanning. For the best quality
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(ADF) for guidelines on choosing original documents for scanning.
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1. Make sure that the automatic document feeder (ADF) input tray is free of media.
2. Lift the flatbed scanner lid.
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4. Gently close the lid.
5. The document is ready to be scanned.
CAUTION To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner
surface. Always close the scanner lid when the device is not in use.
Loading originals into the automatic document feeder (ADF)
input tray
Note The ADF capacity is up to 50 sheets of 75 g/m2 (20 lb) media (depending on the thickness of
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The minimum size for media in the ADF is 127 by 127 mm (5 by 5 inches). For smaller sizes
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1. Make sure that the flatbed scanner contains no media.
2. Close the flatbed scanner cover and put the top end of the stack of originals into the ADF
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