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Windows Live Messenger won't let me in - Error code 81000314

Any ideas? It always used to let me in.

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  • Anonymous Jan 18, 2009

    it says my passwor is wrong

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  • Master
  • 827 Answers

Hi,

1. Hit "run" in the start menu
2. Type "regedit"
3. Open "HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger"
4. Delete the folder called MSN Messenger
5. After this MSN Messenger Live will login as normal.

or...

If you're not comfortable editing the registry, you can run this small reg. file which does the same thing as posted above:
Remove Messenger Settings

Hope this helps

Chris (ziraffa)

Posted on Jan 14, 2009

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Error connection with Windows Live Messenger

After failing to connect to Windows Live Messenger, Below error message appears on your screen :

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This problem is usually related to registration information for Messenger account, specifically the country of assignment.

It is probable that the connection established for an account, but may not work with another account.
How to proceed
Exit to Windows Live Messenger

Go to Windows Live Hotmail website.

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Click on Windows Live and select “Account”

In the page “Account Summary”, click on ("Edit your registered information").

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  1. Start > run > sfc /scannow
  2. Insert windows xp cd
  3. Restart computer
  4. You can skip step 1-3 but its strongly advised you do it.
  5. Uninstall msn messenger with ZapMessenger you can download it from:
http://www.softpedia.com/progDownload/ZapMessenger-Download-115115.html
6. Download and install Windows Installer Cleanup you can download it from:
http://support.microsoft.com/kb/290301/en-us
7. Run the utility, select all items concerning Windows Live, delete the following:
- Windows Live Call
- Windows Live Communication Platform
- Windows Live Essentials
- Windows Live Messenger
- Windows Live Sign-in Assistant
- Windows Live Upload Tool
8. Then restart computer
9. Download msn messenger again. You can download it from
http://download.live.com/?sku=messenger
10. Once installed Restart computer
11. Run msn messenger
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