Weird clacking sound in the cd drive of Dell Studio laptop
Whenever i start my new Dell Studio laptop, even when there is no cd in the drive, it starts making this weird sound, as if it is trying to push the cd out. The annoying thing is that sometimes, this sound carries on for quite a while, and the auto-eject button on the panel lights on continously, even when i am not pressing it. Please help me as soon as possible.
Re: Weird clacking sound in the cd drive of Dell Studio...
I was having the same issue. I incidentally thought that the Facial Recognition software and the Web Cam Control Box that auto-launches on startup were annoying, so I disabled them both. It's strange, but I think this might have also fixed the dvd drive issue. It was occurring at each boot up but since disabling said software, it has not happened again. Try it and see if this works for you as well!
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Hi, I think the issue is with your DVD Drive (Hardware issue). Anyway we can try once.
Go to RUN (Start+R) and type DEVMGMT.MSC, press Enter. You will get Device Manager window. Here you can find DVD/CD Drivers. Expand that and you will get the full name of you DVD Driver here. Right click on that full name and select Uninstall. Confirm with clicking on OK and reboot your Laptop. Once restarted try to insert one New CD/DVD and check the status.
Try the above solution and get back with your status.
First off, you might need your windows operating system disc.
1. Turn on your laptop
2. Start tapping on F2 once you see the Dell Logo
3. Once your inside BIOS go to Boot options or Boot menu
4. Change the boot priority, make the CD the top priority.
5. Once you're done with step 5, insert the operating system disc into your CD/DVD drive
6. Press F10 (Save and Exit). The laptop will then restart.
7. Check if it will boot from the OS disc, if it does, then there's no problem with your optical drive. If it did not boot from the operating system disc, then there's a big chance that your CD/DVD drive is already broken.
Note : if you're not satisfied with the steps above, you might want to try 2 operating system discs. You don't have to install them on the laptop, we just need to use it to verify if the CD/DVD drive is already broken and needs to be replaced.
With my experience as a technical support, usually this kinds of symptoms(the things that you mentioned) says that the DVD drive is already broken or defective.
Hope this helps!
Sounds like the CD may be going bad. You can eject the CD by pushing a paper clip in the little hole near the tray. Do that and clean it out with compressed air. If it keeps acting that way, replace the drive.
Try to take the disk out of the computer using the following option
the studio laptops have soft eject for the CD and they dont have a
button.. Press and hold the Fn key and then press the F10 key to eject
the cd.. Another way is get into computer.. Right click on the DVD/cd
rom drive and click on eject... This will work....
If its still not working callup Dell to fix the issue since it might be a issue with the DVD drive even
First thing you should do was to do a diagnostic in F12 run the diagnostic for CD DVD so that you could verify the functionality of the parts. It's still in warranty you can still asked for repair or system exchange .
Hello my friend please try to insert 2 new CD. and then try to observe the sound if it is still sounds like the weird. Then if you notice that the 2 new CD you insert produce same sound as your old one then i recommend that if you can find computer technician in your place to verify if your DVD/CD Rom is defective or not cause as of now if the 2 new cd inserted produces same sound as your old cd inserted then DVD/CD Rom has something to do its either defective or has a serious problem that needs assistance.
Laptop hard drives can be a bit louder than the new desktops and
because you're closer may be more noticable. The sound from that
youtube is about normal - this video is the sound of the heads crashing
- mechanical drive failure.
Just to be safe - BACKUP your important data and if you don't have the install disks, make a set.