Question about Dell Studio 15 Laptop

2 Answers

Weird clacking sound in the cd drive of Dell Studio laptop

Whenever i start my new Dell Studio laptop, even when there is no cd in the drive, it starts making this weird sound, as if it is trying to push the cd out. The annoying thing is that sometimes, this sound carries on for quite a while, and the auto-eject button on the panel lights on continously, even when i am not pressing it. Please help me as soon as possible.

Posted by on

  • 6 more comments 
  • joshdrummer Feb 10, 2009

    i have the same issue. Our dell was delivered Jan 22/09 and the blu-ray drive on the Studio 1537 constantly tries to eject a disc, even when there is none in the drive. I had called Dell numerous times to no avail. They suggested updating the BIOS, whihc I did, still the same problem persists. They asked me to return the Laptop, which I did. They replaced the blu ray drive and the plate that goes over the eject button and keyboard. When I got the computer back the problem continued.



    I have no ide what to do. They still have no idea. Tye have offered an exchange but I think I'll have the same problem.

  • Anonymous Feb 10, 2009

    I have the same problem and I am waiting for the box from Dell to arrive so I can send mine in. Mine is a 1535 refurb that I got 3 days ago. I noticed that my usb ports on the right side near the cd slot don't work either. Hopefully they fix it on the first try....

  • Anonymous Feb 26, 2009

    I have the same problem with my computer, and I wasn't sure if it was supposed to be making that sound or not, as I don't know a whole lot about computers. It wasn't bothering me too bad but now it's getting annoying and pretty frustrating. It just keeps trying to keep kicking a CD out but there hasn't even ever been a CD in the disk drive. Is sending in my computer the only way to get it to stop that awful, annoying sound?

  • Rodjar Mar 05, 2009

    Brand new dell 1537 with blu-ray drive and I've got exactly the same problem as you guys. Reading around seems show the reason for the problem is that the screws on the laptop are too tight, and that as a result a piece of metal is hitting the eject button internally. One suggestion i read on a dell forum to solve the issue is to remove the battery from the bottom of the laptop, loosen the screws from behind it, then lossen the screws on the rest of the bottom of the laptop. Have a try, see how it goes.

  • spg501 Apr 01, 2009

    I am having the same problem with the CD slot making the sound of trying to eject a disc when there is not one in the slot. This sound usually only happens when the laptop is powering up and does it a few times afterwards. So far the sound doesn't continue while the laptop is on. I am not very happy as my laptop is only 5 days old. I am contemplating sending the computer back and getting a different brand laptop.

  • sbmdude Apr 01, 2009

    Guys, I bought the Laptop a day ago. I too got the same problem..

    I also saw a blue screen came once .

    Please post the solutions if u know one, it would be greatly appreciated.

  • Anonymous Apr 26, 2009

    tries to eject , when there is no disc in. goes on for 2 or 3 minutes then stops. happens often

  • Anonymous May 19, 2009

    I have the same problem. CD/DVD drive clicking/ejecting sound when there's no disk in the slot. The first time it happened, there had never even been a disk in the slot before. The eject button lights up at the same time the sound is being made. It's disheartening since I just bought it 2 days ago. It did not happen the first time I booted it up, but it has happened each time since.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I was having the same issue. I incidentally thought that the Facial Recognition software and the Web Cam Control Box that auto-launches on startup were annoying, so I disabled them both. It's strange, but I think this might have also fixed the dvd drive issue. It was occurring at each boot up but since disabling said software, it has not happened again. Try it and see if this works for you as well!

Posted on May 19, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 409 Answers

If it is new I suggest that you call Dell Customer support.  It is Free and they are very good.

Posted on Jan 14, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will not start up


hi , Reuben

I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.

May 27, 2015 | Computers & Internet

2 Answers

Are 2002 Aztec computers compatible


I am assuming you are discussing the 2002 Pontiac Aztec, the early crossover with the rather distinctive look. I would assume that since they were made by the same manufacturer and they used the same parts that their computers should be compatible. I can't say so for certain as you haven't provided much information, but, unless one of the Aztec owner swapped out the original computer and replaced it with an updated device, the computers should be compatible.

If you are thinking of trying to swap computer chips, I would advise you to wait and let a professional do it at an independent shop. The reason I suggest this is simple, unless you know how to access the computer chip correctly, you risk accidentally ruining it. If you handle the replacement chip incorrectly it is entirely possible that for a stray static charge to ruin the chip by blowing out a trace. Also, if you damaged the socket from which the original chip was removed then it is possible that you will not be able to reinsert the new device without bending any leads on the bottom. If the leads are damaged, then the new computer won't work.

Even if the new computer chip and the original chip were already installed in installable cases (the way most desktop computer chips are installed), it is possible that when you removed the computer, you might have damaged the receiving socket which means that when you go to insert the new computer carrier it won't work correctly because a few or many of the pins on the bottom of the board won't sit correctly.

Jan 03, 2015 | Computers & Internet

3 Answers

What is the difference between windows 7 editions: starter, home basics, home premium,ultimate, professional,interprice?what is the difference between service pack 1 & 2???pc


Since October 31, 2013, Windows 7 is no longer available in retail (except for the Professional edition preinstalled):[6]
Windows 7 Starter Windows 7 Starter is the edition of Windows 7 that contains the fewest features. It is only available in a 32-bit version and does not include the Windows Aero theme. The desktop wallpaper and visual styles (Windows 7 Basic) are not user-changeable. Microsoft originally intended to restrict users of this edition to running three simultaneous applications but this limitation was dropped.[7]This edition was available pre-installed on computers, especially netbooks, through system integrators or computer manufacturers using OEM licenses.[1][8][9] Windows 7 Home Basic Windows 7 Home Basic was available in "emerging markets", in 141 different countries.[10] Some Windows Aero options are excluded along with several new features.[1] Home Basic, along with other editions sold in emerging markets, include geographical activation restriction, which requires users to activate Windows within a certain region or country.[11] Windows 7 Home Premium This edition contains features aimed at the home market segment, such as Windows Media Center, Windows Aero and multi-touch support.[12] Windows 7 Professional This edition is targeted towards enthusiasts and small-business users.[1] It includes all the features of Windows 7 Home Premium, and adds the ability to participate in a Windows Server domain.[1] Additional features include support for up to 192 GB of Random-access memory (increased from 16 GB),[13] operating as a Remote Desktop server, location aware printing, backup to a network location, Encrypting File System, Presentation Mode, Software Restriction Policies (but not the extra management features of AppLocker) and Windows XP Mode.[1] Windows 7 Enterprise This edition targeted the enterprise segment of the market and was sold through volume licensing to companies which have a Software Assurance contract with Microsoft.[1] Additional features include support for Multilingual User Interface(MUI) packages, BitLocker Drive Encryption, and UNIX application support.[1] Not available through retail or OEMchannels, this edition is distributed through Microsoft Software Assurance (SA).[1] As a result it includes several SA-only benefits, including a license allowing the operating of diskless nodes (diskless PCs) and activation via VLK.[14] Windows 7 Ultimate Windows 7 Ultimate contains the same features as Windows 7 Enterprise, but unlike the Enterprise edition, it was available to home users on an individual license basis.[1] Windows 7 Home Premium and Windows 7 Professional users are able to upgrade to Windows 7 Ultimate for a fee using Windows Anytime Upgrade if they wish to do so.[1] Unlike Windows Vista Ultimate, the Windows 7 Ultimate edition does not include the Windows Ultimate Extras feature or any exclusive features as Microsoft had stated.[1] All editions will receive Mainstream Support (new features and bug fixes) until January 2015 and Extended Support (security updates) until January 2020.[15]


Dec 08, 2014 | Computers & Internet

1 Answer

How do i turn off the HDD


What happens when entering the sleep mode is the drives will be turned off and the present state will be kept in memory until awakened. While the system is active the power scheme will prevent the drives from idling down after so many minutes with the never turn off setting applied.

With the turn off drives after the default 20minutes of inactivity that doesn't mean all drives turn off at the exact same time. I've never come across any reference for changing the power plan option for individual drives. But I can point you at the guide for the power plan settings with one instruction on drive settings to apply prior to entering the sleep mode.



hope that helps if not let someone here know.

Oct 03, 2014 | Computers & Internet

2 Answers

How do you get rid of time zone New Zealand?


. You can change the clock's time and time zone.
  1. Open Date and Time by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, clicking Control Panel, clicking Clock, Language, and Region, and then clicking Date and Time.
  2. Click the Date and Time tab, and then click Change date and time. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. In the Date and Time Settings dialog box, do one or more of the following:
    • To change the hour, double-click the hour, and then click the arrows to increase or decrease the value.
    • To change the minutes, double-click the minutes, and then click the arrows to increase or decrease the value.
    • To change the seconds, double-click the seconds, and then click the arrows to increase or decrease the value.
  4. When you have finished changing the time settings, click OK.
  5. To change the time zone, click Change time zone.
  6. In the Time Zone Settings dialog box, click your current time zone in the drop-down list, and then click OK.

Aug 19, 2014 | Computers & Internet

3 Answers

How to convert desktop hard drive to external hard drive?


See this... http://voices.yahoo.com/converting-old-computer-hard-drive-into-external-1481521.html

Jul 13, 2014 | Computers & Internet

1 Answer

Removing bluetooth chip


Without knowing what the desktop computer motherboard is, I\'d only be guessing as to location of Wi-Fi chipset.
However even if I knew the motherboard manufacturer name, and model number; the point is Moot.

A) You remove that Wi-Fi chip, and kiss the motherboard goodbye.
It\'s designed into the circuitry of the motherboard.

Isn\'t going to be jumper wires taking it\'s place, and making connections to circuit traces on the motherboard.

B) Do you have a wireless router?
Dunno.
Do you have a wireless connection set up?
No.

You can use just a LAN connection. (Hard wired)

C) Suggest if having a Bluetooth option on your motherboard is not an option then use a different motherboard that doesn\'t have that option.

Regards,
joecoolvette

Apr 06, 2013 | Computers & Internet

1 Answer

I can't get my computer to accept my user password to logon to my computer; password is correct and is being typed correctly. I get that wrong username or password message. In addition to this, my...


Please download the ERD Winternal Image from http://www.mininova.org/tor/857048 and burn it in a CD.
Thenboot your PC from the CD. Select your Windows Media Edition for whichyou have forgot password. Without asking for any password you will getinto Windows. Then goto control panel->User Accounts->Select theUsername[for which u want to change password]. Then use change passwordoption to change password. Then Reboot the PC and remove the CD. Nowyour windows password will be reset.
Thanks.

Mar 08, 2009 | Computers & Internet

Not finding what you are looking for?
Dell Studio 15 Laptop Logo

2,758 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...