Question about Toshiba 37AV500U 37 in. LCD TV

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Toshiba 37AV500U randomly going black (almost sounding stuck)

I have had the TV for 1 month today and today was the 4th time that the screen has blacked out and sounding like the picture was "stuck" (sounding like a broken record or motor still running). I can turn the TV off and back on again and it is fine. If you could help me decide what to do with this product (get it repaired or not to worry about it), it would be much appreciated.

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  • chefpvr Jan 19, 2009

    my prblem is I am on the lowest setting and still everyones head is cut off.

  • crotech Jan 30, 2009

    About every 5th time I turn the tv on, there is no picture. No message there is no signal and when I push the input select button, the menu doesn't show. It's the end of January and the tv was built in feb last year. Not a good sign.

  • Anonymous Feb 03, 2009

    I have a Toshiba 37AV500U - sound no picture. The problem has diagnosed by the authorized Toshia repair centre as an inverter board. Unfortunately the part is not available and Toshiba has up 60 days to supply the part - RIDICULOUS ! -- Trust me even if I get this thing fixed I am buying a new TV and will definetely NEVER BUY A TOSHIBA product again. Repair can fix if Toshiba cant supply parts.
    This model manufactured Feb 2008 is apparently the LEMON of the LCD market

  • Anonymous Feb 17, 2009

    that is how my problem started. Eventually no picture - if you can return it do so.... I guarantee you Toshiba will not have the parts available to fix it when it finally dies.

  • copackrat Apr 09, 2009

    Sometimes when we turn the TV on with the remote, it doesn't go on. Sometimes it's black screen with no sound, sometimes it's black screen with sound. Then I turn it off and turn it on and usually that time it will turn on ok (but sometimes it takes a couple of times to get it ok)



    Is this something that can be fixed?

  • Anonymous May 13, 2009

    I have this p.o.s. and my TV just died permanently. It used to go black screen with sound and I could turn the TV on and off again. I can't wait to deal with Toshiba on this one.

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Your tv has a problem inside of it, and it is intermittent that's why it goes like that, have your repaired repaired by a professional technician,

Good luck,

Posted on Jan 14, 2009

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My parents have an older toshiba and the processor went bad on it there tv also made wierd noises and blacked out. i suggest calling toshiba and see if they will send a tech out to look at the tv. Most of your flat screen tvs basically are generic computers

Posted on Jan 14, 2009

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Since you have only had the set for a short time, your best action is to return it for warranty exchange. There is a problem internal to the set that is kicking in the protection circuits. Since the restart seems to clear it, it is not likely to be an easily found defect. Return the unit for exchange. I would insist on an exchange rather than a repair given the intermittant nature of the failure and the short time that you have had the set.

Keep us posted.
Dan

Posted on Jan 14, 2009

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