I've got C6180 wired to a router and this wired to a desktop computer (XP Home), that worked perfectly to days ago (both scan and print). After shift host name in C6180 it became unable to scan from hp software, but it prints normally and i can scan in the web browser from C6180 ip/host. In another laptop wireless conected to that router (Vista Premium32) it workes perfectly (both scan and print). For me its amazing I try everything (disable antivirus/firewalls in router and pc, correct host file in win/win32/drivers/tools, clean registry everthing HP related, delete folders HP, uninstall & install so many times) and I can't fix the problem. The only solution i see right now its format the disk. Anyone with solution to this mistery!!! thanks!
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As an IT admin at a small school district I can attest to the scan in print issues via network with this model. Our eventual solution after HP provided little help was to USB it to a workstation and then share it with limited rights to users. It was most stable otherwise with only bare drivers loaded and not using any associated HP software
Connect the printer directly to the wall outlet and
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold # and 6 while plugging in the power cord
1)right click the my computer icon 2)click properties and then click hardware n go to device manager. 3)uninstall all usb ports and then scan for hardware changes 4)ur pc will detect your printer and ask for printer drivers 5)re load drivers and your pc will communicate with your printer 6)for reloding install the cd follow the instructions on the screen and click next 7)restart when the printer is loded.connect the wires and cords properly.
I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:
Are you having this problem when you are using the buttons on the front of the printer? Have you tried directly clicking on the HP Solution Center icon on your desktop, and scanning from within that program?