Question about HP Photosmart C6180 All-In-One InkJet Printer

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C6180 scan unable!! conection error reported

I've got C6180 wired to a router and this wired to a desktop computer (XP Home), that worked perfectly to days ago (both scan and print). After shift host name in C6180 it became unable to scan from hp software, but it prints normally and i can scan in the web browser from C6180 ip/host. In another laptop wireless conected to that router (Vista Premium32) it workes perfectly (both scan and print). For me its amazing I try everything (disable antivirus/firewalls in router and pc, correct host file in win/win32/drivers/tools, clean registry everthing HP related, delete folders HP, uninstall & install so many times) and I can't fix the problem. The only solution i see right now its format the disk. Anyone with solution to this mistery!!! thanks!

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Get the right Driver's and will work fine than recalibrate the printer. .http://welcome.hp.com/country/us/en/support.html

Posted on Jan 16, 2009

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Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

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HP c6180 scanner problems jun 2009


well go to c:\program files\hp\bin\hpqscnvw.exe
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In case it doesnt you can always contact a free online technical
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HP C 6180 will not not print or scan


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Apr 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

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HP C6180 ''Unable to scan, copy or send a fax''


Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

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1 Answer

Unable to establish two-way communication error


1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
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Nov 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

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Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

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Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

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Are you having this problem when you are using the buttons on the front of the printer? Have you tried directly clicking on the HP Solution Center icon on your desktop, and scanning from within that program?

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First we need to know the operating system installed in the computer.

If you are using XP. Then perform the steps given in the webpage.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00516936&cc=us&lc=en&dlc=en

If the issue still persists then search for the file hpqscnvw.exe(scanning file) and then try to scan from there.

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Did the problem start after a Vista update? That's when mine started...

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