Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

2 Answers

Cannot Find the Product code for registration with memeo?

On my memeo Autobackup evaluation period has expired-now memeo is asking for the product code on the 320gb mybook extenal harddrive? Where do I Locate the product code? is it the serial number underneath the bar code.. Surely I dont have to pay for the backup when I've paid for the external hardrive already??

Please Help Mike

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  • Anonymous Feb 14, 2009

    Including a trial software in a drive is not a serivce, is publicitiy. Drives should come with original and registered software. Negative feedback for Western Digital.

  • Anonymous Mar 01, 2009

    Cannot find product code and it looks like I have to spend another £30!!

  • harveyandkat Mar 12, 2009

    Memeo is asking for a product code and I have three from the box. None of them fit in the set up for registration.

    I have also registered through to the company but they didn't send a program to let the machine know.


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Register the drive online with WD - they will send a product ID

Posted on Jun 18, 2010

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That's what happens when you buy a laptop... lots of trial software that you are expected to buy if you want to keep using it. I would however check the documentation that came with the hard drive. there may be a registration number for the software there.


Posted on Jan 14, 2009

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11 Answers

Product key

Hi Guys,
Not all WD have inside the box a software product key for booldy Memeo Auto Backup thing. You need to buy the software and until wou get tha cash you can use free trial version.
They are quite pathetic how the trick the clients with unfriendly software provided by a "third party".
So we need to dig for more cash for the "master of puppets"
Next time I will buy only products with hard and soft inclucluded in the box. I on a learning "curve".
Here I attached the answer from teh WD site:
Cheers, Calin
WD Anywhere Backup
WD Anywhere Backup comes on our drives as a 30 day trial version software only. In order to use it, permanently, you will need the product key. The following Western Digital products come packaged with the product key:
  • Drives With Product Key - My Book Home, My Book Office, My Book Studio, My Book World, Passport Elite, My Book Mirror, and WD ShareSpace

  • Trial Version Only - My Book Essential
Your product key can be found in the installation manual, on a sticker, in the technical support section. If you have one of the drives that comes with a product key, and your installation manual does not have the product key sticker, please contact us using the Ask WD A Question page for a replacement product key.
Memeo AutoSync
We do not provide a product key for Memeo AutoSync. Memeo AutoSync is a 30 day trial version, and you will need to purchase it from Memeo in order to obtain a product key.

I hope that helps!

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3 Answers

Product key code

ok " I would call western digital and get the key

also ask them what the hell are they doing

well maybe not the last part would be a good idea

Nov 29, 2007 | Western Digital 320GB MyBook External USB...

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