Question about Canon Pixma iP4500 InkJet Printer

1 Answer

Dissapearing yellow I have an interesting problem. I am loosing yellow ink for no reason. 6 days ago I refilled the yellow and blue cartridges as they needed refilling. We did some colour printing, not a lot, a few cards for rellies etc with only small images, and the yellow and black cartridges ran out (the black was quite low already), so I went and refilled them, and now, only 2 days later the yellow is totally empty again!! No printing at all done between those days. Sorry, 2 pages printed, mostly black with a little colour. I have checked the other cartridges, and the black is totally full, the blue is over half full and the red is half full. I have checked the print head and nothing seems to be wrong, so what is going on, and where can a cartridge and a half go? There is no ink under the printer and I can't see any sign of it in the printer, though I haven't pulled it apart yet (am considering this as it isn't under waranty anymore). Wondering what your input might be. David. HI THIS IS MY SECOND PRINTER WITH THE SAME PROBLEM. AFTER USING GENERIC CARTRIDGES THE YELLOW STOPS PRINTING.- THERE IS PLENTY OF INK AND THE JETS ARE CLEAR, BUT IT SEEMS THE SOFTWARE JUST REFUSES TO PRINT YELLOW! PLEASE HELP!

Posted by on

  • derrick2511 Feb 03, 2009

    Hi



    The yellow is still a bit light, but it seems to be improving.

    I tried to look for that battery you mentioned but i was unsuccessful. It turns out it is quite a mission to open up the covers and i was afraid of breaking some thing.

    I managed to remove a few cables and waited and then reconnected them. The printer window still shows the tanks as being empty though.

    I am praying it improves without further interferance.



    Once gain thanks for your help and concern

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

Hello,

Canon printers are the trickiest on this. They have a waste pad or waste reservoir in the printer body. A cartridge can drain out due to the plug not being firmly in place. I use straight dishwashing soap around the plug to gain a good seal and this dishwashing fluid then dries up and more firmly completes the seal.

The other thing that can cause a cartridge to leak out is refilling them above sea level. When done above sea level the pressures don't equalize as engineered and the ink does drain out. Its sort of like dipping a straw in liquid and holding your finger over the top. For the most part as you lift the straw up and out the liquid remains in the straw, still some will drip out. This is called titration by the way and best done with glass tubes as your finger is more capable of creating a firm seal. That's why you want to use a liquid like dishwashing soap to seal the seal.

My guess on why you lost your yellow and can see no leakage is that the plug wasn't sealed fully and it leaked out into the waste pad or waste reservoir. Should you take the covers off the printer you may see a waste reservoir or pad (more like a diaper actually).

Then, there is the chip in the cartridge. Canon and most printer companies today have chips inside the cartridges that communicate ink levels. They also have an ID number so when you refill one and replace it the printer may still think it is empty. The work around is to have two sets of cartridges, replacing an old for a current so the chip changes on replacement.

So, as to why the yellow cartridge is not printing is because the printer, having the same cartridge in place, although refilled, still thinks it empty and will not eject ink. Usually there is a reset method to reset the ink usage and level memory. The best way is to remove the left side cover and you will normally find a 3volt button battery just smaller than a quarter but larger than a nickle. Some printers have two of these batteries. These batteries retain information, such as the print cartridge ID last used and the ink levels in some cases. If you do this, that is remove the battery for several minutes and then replace the battery you may need to reenter some data such as time and date if you have a Multifunction printer that can scan, copy and fax.

When you remove the covers of the printer, expect large sounding cracks as if some thing is breaking. This is from the pressure latches releasing under distress. The best way to proceed is to carefully observe any plastic pressure latches holding pieces of the covers in place and moving these latches out of the way by hand or with the aid of a small or medium screw driver. As soon as you see the battery, stop. Remove the battery, take a break and then come back and put the battery back in place. That should reset the ink ID memory. The software communicating with the printer may once again measure ink levels correctly. They usually do.

As to how this affects warranty? If you do not break anything you're okay. Some people suggest shorting out a board in the printer and then having it replaced under warranty. Normally, all printer makers just replace it they don't even look at it upon arrival. That is until you create a real history of returning printers. Then they may look at the printer. Otherwise, they get recycled.

Under some circumstances, especially with Canon, if you use a generic cartridge the printer will refuse to print using that cartridge as Canon is really stringent on using their ink and no other. If the printer suspects it has a generic non Canon cartridge it will behave as you described. You can try to remove and reinsert the batteries but that is no guarantee.

As a last resort you can log in and create a profile at:
FixYourOwnPrinter dot com and first search their database of posts of the same model printer as yours for some button sequences that can often bypass the generic cartridge isssue. This is a good web site to use and I highly recommend it if you are a regular self refiller of cartridges (who isn't these days).

Best of luck and let me know if I missed something or you need more advise.

Regards,
Worldvet

Posted on Jan 14, 2009

  • 1 more comment 
  • Glenn Rogers
    Glenn Rogers Jan 26, 2009

    Hi,

    Still having trouble. Saw a solution while assisting with another customer who is loosing black in the weirdest way. The problem is mostly located in your print head.

    Just as you have a lever or button to press and eject or release the ink tank, there is a release for the body that holds the ink tanks and under this body is where your print heads reside. There is probably something in your manual to indicate where this release is but normally its of a different color and easy to spot. When the body holding the ink tanks is lifted you will see cartridges called print heads with different symbols for the color blind and color dots for the rest of use, normally there is a lever you lift to pull up the print head from its seat. Do this with the yellow print head.

    Now, using a glass bowl, such as a custard disk, fill it with household ammonia and allow the printhead to soak for a few hours and then rinse thoroughly with warm water jets like a spray wand or soak in water for a few hours and then shake it out. Now soak the same print head in rubbing alcohol, this displaces any water and it's not reactive with ammonia. Then use canned air to blow through the fill hole and eject any remaining fluid. Once that is done or nearly done wipe off the ink receptacle and blow through the print head using your mouth. Be sure to wipe this down well. Now reinsert the print head and try again. Let this air dry or use canned air but let it air dry for quite a while. Then, reinsert the print head and see if the yellow works as advertised again.

    My guess is that the equalizer that keeps ink from runnning out, like your finger on a straw, was stuck paritally open from dried ink. The ammonia is the best way to dissolve ink, especially Canon ink.

    If this succeeds for you, you may want to take the time to clean your other print heads as well as they'll need it eventually.

    Regards,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Feb 03, 2009

    Derrick,

    How is the printer and the yellow ink doing?

    Worldvet


  • Glenn Rogers
    Glenn Rogers Feb 03, 2009

    I think once you cycle out the yellow diluted by the ammonia it will improve as much as its going to. Sometimes these recharged tanks and the ink for them is not quite what a new Canon tank will give you for color density. That is or isn't the case in your situation.

    This link here will take you to a good online retailer of good quality ink that may give you better results the next time you need to order some.

    What you do want to have is two sets of tanks, that can be refilled and switched out when ones in use run dry. By replacing them with a second set of tanks and do label these with permanent markers so you know which set is which, the chip inside will fool the printer into thinking they are new, because the internal chips are different different. Then they will begin to give you ink level reports again.

    So, do that, have two sets, fill one and save one, before filling or after removal soak in ammonia and water 1 to 1 solution. After a few hours soak in plain water and then blow them dry and blow them out. When you need them, then refill them, not before you need another one.

    Canon does sell a tank that can be recharged labeled as "High Capacity and will have the letter "A" after the number as in 14A. Those chips won't affect your refilling them. This was to comply with a court order to allow people in remote areas of the world to refill tanks that couldn't be replaced easily at the store.

    Now that this seems to be resolved I was hoping you would take the time to reRate this remaining solution as a FixYa and no longer a Helpful.

    As always, don't hesitate to ask for help if you have a question. That's what we are here for.

    Regards,
    Worldvet


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can't print with the black ink. I performed a print head cleaning, and then I printed the nozzle check pattern. I noticed that the Cyan, Magenta, and Yellow shows up. However, the black checkered...


Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.

Note: if you have a really dried out head, you sometimes have to soak from the top inlet ports and the bottom nozzle surface to clear, but unlikely in you case since you had a black cartridge installed with ink in it (this keeps the top port from drying).

Sep 15, 2011 | Canon MP520 All-In-One InkJet Photo...

1 Answer

My HP 6500 only prints yellow and black. I refilled all three color cartridges and only the yellow is working. Any ideas?


I own a printer cartridge refilling store and I can't refill these cartridges yet because the chip needs to be replaced/reset and we don't have the technology to do it yet. The reason why only the refilled yellow is working is probably because the chip still thinks there's ink in the cartridge. However, your yellow cartridge will most likely soon not print as well. The other cartridges the chips are telling the printer they are empty. Printer manufacturers like to do this kind of thing so you have to spend the extra money to buy their ink. I would not recommend even trying to refill these yourself until you see reputable retailers with refills (i.e.- Cartridge World, Office Depot, etc).

Jan 12, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

The yellow light blinks and it won't print


I also started having problems with my HP 870Cse when I began using refilled cartridges and had ink leakage (cartridge contacts corrupted). Check for this problem. If so, remove cartridges and gently clean the spillage. Then try using HP brand cartridges and see if this doesn't remedy the problem.

Jan 21, 2009 | HP Deskjet 870cse Printer

2 Answers

Error on my printer - Ink Cartridge not properly installed ...


well, for starters you did install the cartridges correctly. Try turning off the printer then reboot the system, then turn on the printer again. if that doesn't work you should consider buying a new ink cartridge chances are most printer models may not accept refilled ink cartridges.

Hope this helps:)

Oct 18, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

2 Answers

Cannot recognize ink cartridge


I have about 6 canon printers with a 3in 1 using PG40 and CL41. I have never encountered the problem you have. I have looked into some other sites and noticed a number if CLI-8 cartridges being replaced by Canon. I think there are only 2 probable problem areas, he cartridge or the software you are using. I suggest you call up Canon and complain about this problem. Seems like you got the printer 6 months or so ago. You should able to get to do something like replace the printer or cartridges. I'm assuming that you don't refill or have your cartridges refilled so the contact points should not be messy w/ ink. You can try cleaning the contact points on the cartridges and printer. But I'd call Canon and explain to them the situation and see if they can solve your problem. Solve I'm implying is to replace your cartridges or printer. Let me know if this helps.

Jul 22, 2008 | Canon PIXMA MP460 All-In-One InkJet...

2 Answers

How to Override Ink Level Gauge When Using Refilled Cartridges


Above link great.
If you have a newer print cartridge cart, look for the little window. I put a sticker over the little window on the Brother (innobella) LC38 cartridge cart and it worked great :)
Despite finding a fix for this problem, I think this is a rip off setting on the brother printers and I will never buy another Brother printer for this reason.

Jul 04, 2008 | Brother MFC 420CN All-In-One InkJet...

5 Answers

Refill instructions for lexmark 23 & 24


Lexmark has an interesting development with their inkjet cartridges which they began some years ago with toner cartridges. A court decision required Lexmark to allow their cartridges to be refilled. However, Lexmark would naturally prefer that you only buy from Lexmark. Thus, Lexmark has developed the following system:
  • Lexmark offers for sale two different versions of the same cartridge:
  • The regular version (#23, #24, #28, #29, #41, #42) is not refillable. It is the "Return Program" or "Prebate" cartridge. Supposedly, when you buy this cartridge you agree to return the empty cartridge to Lexmark. In return, Lexmark gives you roughly $5 off the retail list price of the cartridge.
  • The "A" version (#23A, #24A, #28A, #29A, #41A, #42A) can easily be refilled. However, the price of the cartridge is roughly $5 higher than the regular version, so most people unknowingly buy the regular version.

Apr 06, 2008 | Lexmark X3550 All-In-One Printer

1 Answer

Losing Ink


Depending on how many times you have refilled the wells of the cartride the sensor inside may be going bad as the manufature of the cartridge only intended it for a one time use. My recommendation would be to buy a off brand compatible and refill those.

Mar 07, 2008 | Canon BJC 8200 Photo InkJet Printer

2 Answers

Dissapearing yellow


I run about 100+ canon printers from s800 up to the new ip4500.
I have met and solved almost every problem I find described on the web. Your problem with the disappearing yellow ink can be only one thing. The ink cartridge has not been sealed after you injected the ink. If there is even the smallest avenue for air to get into the cartridge it will allow the ink to flow very rapidly back out of the cartridge and into the waste ink pads in the bottom of the printer. You won't be able to see a puddle of ink under the printer until much later when you have done many cleanings or installed many leaky cartridges.

Dec 23, 2007 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Cartridge problem


in most of the cases the refill will work for a few times then will not work one reason is because the ink gets dry inside the cartridge and second the contacts does not work when you uses that several times and the third the ink is not compatible with the printer no matter if that say for that kind of printer so if you wants to get that right get the new cartridge and end of the problem

Nov 03, 2007 | Lexmark Z600 InkJet Printer

Not finding what you are looking for?
Canon Pixma iP4500 InkJet Printer Logo

419 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

98762 Answers

old marine
old marine

Level 3 Expert

1568 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...