Question about Maytag Neptune MAH5500B Front Load Washer

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ND appears on screen before proceeding to spin cycle. I think it is not draining. It makes a lot of noise and gives off an odd smell too.

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Re: ND appears on screen before proceeding to spin cycle....

My Maytag 5500 made wierd growling noises during the drain cycle, failed to drain, and flashed 'nd'. I was able to manually drain the washer by placing the end of the drain hose in a bowl on the floor and baling until it was finished. That proved that the problem was in the drain pump, rather than a manual obstruction. I also forced a spin cycle to remove some additional water (draining into the bowl again) before opening up the machine. I unplugged the electric, took the four screws off the back access panel of the washer and twisted the pump ccw to remove it. Took the inlet and outlet hoses off--I had put towels down in the bottom of the washer but there was still a lot of water to clean up. Unplugged two sets of cables so I could have the pump free to examine. The impeller was rattling around freely. I pushed the impeller back onto the metal rod, put the whole thing back together, plugged it in and ran the load. Drains like a champ!

Posted on Sep 18, 2007

Re: ND appears on screen before proceeding to spin cycle....

Sears has posted a recall on front load maytag. Give them your model number to check!

Posted on Jun 13, 2007

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What does error code nd indicate?

Error code nd = Not Draining. Don't know what machine you have, but if you are in any way "handy" you'll manage it. Go for the simple solution first. Filter (usually lower left on the front) is it clear. Do you hear the drain pump going before the spin cycle. The motor that drives the pump is a very simple affair and can stick (or just not work, ever again) when sticking intermittently gives faults like, not going into spin cycle (sometimes), the door not being allowed to open or nd code. Either through the front or up from underneath gives access to the hoses from drum base to pump etc. Check there is no debris blocking any of them. The one from the drum base on some machines reduces in diameter a wee ways from the drum. Creates a nice place for a blockage. Have look on youtube it'll give you confidence, if you need it.
Hope this is of help,

Apr 03, 2016 | Washing Machines

1 Answer

Maytag MAH8700 pumps the water out of the tub but then tries repeated to keep pumping water and will not progess to spin cycle. It will do this and then sometimes (not all) display the nd error code.

Edit your posting to add Make and Model#
Check your manual for troubleshooting tips or search online for your make and model# to find a manual.
Contact the company of your product or a local appliance shop to ask them.

May 12, 2015 | Washing Machines

1 Answer

Code nd

Don't know if this is your problem but sometimes ours will appear to drain, but there is still a lot of suds that remains and trips the nd (no drain) indicator/lockout. We had to pour water in from a bucket to beat down the suds, then repeat several times to get all the suds out. First time I took off the back of the washer, disconnected the pump, then let the suds out. To much work.

Nov 11, 2013 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Spin cycle (7min) starts, spin perfectly, try to let water go (doesn't work) then reset back to 7min... ND code does appear but not all the time

ND error code means no drain check the pump filter check the pump and check the drain line that goes from the oulet port coming out of the outter tub to the pump and also check the drain hose leaving the pump that goes out of your washer as well. If you have any further questions message me back I await your rely
Thank you,

Oct 28, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Customer states washer will not drain/also reads ND on screen. Washer will spin when set to spin option. When set to regular wash the washer will not proceed with full wash stops and screen reads ND

the ND stand for NO DRAIN the filter on the pump is clogged,or the pump itself is clogged,the washer will not spin till it is drained,remove front panel by removing door and the screws that are opposite if it were hinged on othe side pop off front panel and check filter/pump for blockage

Aug 08, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My washer stops before the rinse cycle because it can't seem to drain enough to start the spin cycle. I just had the drain motor replaced one month ago. I get the error code nd. I can sto the cycle and...

I'd love to say yes! The machine is stopping because it will not drain. This is what the nd code means. Therefore, it will not rinse (add more water) or spin because the water level is already too high and to try to "spin it out" would put too much pressure on the machine with that much water in it. Drain out the water by putting the drain hose below the level of the washer (this takes forever) and call your repair man back!

Feb 18, 2010 | Maytag MAH8700A Front Load Washer

1 Answer

Error code nD, won't go into spin cycle

Is the Machine a FAV6800A or a FAV9800A?

Do you want to DIY the fix?

The nd error code = No Drain error code.

You could have drain line clog, an issue with the drain pump or a stuck pressure switch. Do you hear the machines drain pump turn on and pump out water before entering lnto the spin cycle? Is there water left in the tub with the nd error code? If you can provide feedback on the questions above I will help guide through the troubleshooting steps.

You will need the Service Manual to troubleshoot.

The FAV6800AW/FAV9800AW Service Manual for reference. Sears Parts Direct for reference.


Dec 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Nd error essage

nd= no drain. loud buzzing noise sounds like something stuck in pump assy.remove the door(2screws) adn other 2 screws oppisite side, and hte front panel comes off giving you acess to the drain pump, pull the hoses and look for the obstruction

Mar 14, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Washer will not spin; displays nd error

(nd) stands for no drain check the pump,and drain hose
for clogs

Dec 24, 2007 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Nd appears onscreen

First drain out the water from the machine with a tube. You have to check your outlet filter, likely it is clogged. Clean out and refit. Your machine will not do the spin because it knows the filter is clogged.

Jun 13, 2007 | Maytag Neptune MAH5500B Front Load Washer

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