Question about HP Officejet Pro K850 InkJet Printer

1 Answer

Our office has a HP Laserjet Pro K850. The cartridge lights and tear drop symbol has come up. We have replaced all cartridges but the lights are still on. Unable to print. Can you advise or let me know where I can download the instruction/maintenance manual. Thanks Sarah

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 495 Answers

Go to site below to get your maintenance manual:

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00501024/c00501024.pdf

Don't forget to rate me.

Posted on Jan 14, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP LaserJet Pro 400 M401DN Laser Printer keeps jamming at cartridge.


Is the paper stopping just at the cartridge or is it in the fuser. We have had a few of these fail with bad fusers. The only time we have had a cartridge issue is if the drive shaft on the right side of the cartridge falls off.

Sep 14, 2016 | HP LaserJet Pro 400 M401DN Laser Printer

1 Answer

My HP Laserjet pro 200 is showing a 10.000 memory error. I have replaced the cartridge with another brand and it doesn't like it. I dont want to use only HP cartridges but need to know how to reset the...


The 10 error indicates that the chip on the toner cartridge is not being read. Could be defective. Get the dealer you bought the cartridge from to replace it.

Feb 06, 2015 | HP Color LaserJet Pro 200 M251nw

1 Answer

K850 printhead


How did you determine printhead problem. If not printing, try this.:
install cartridges correctly and check if settings ok.
from tools menu, clean and allign cartridges.
make this your default printer.
goodluck

Aug 14, 2013 | HP Officejet Pro K850 InkJet Printer

1 Answer

The color cartridges have all been replaced in the HP Officejet Pro K850 now all the pages are printing blank?


Try re-seating the ink cartridges and printing a test page. Those were new HP cartridges, right? Not some garbage from a ink cartridge refiller off ebay?

Mar 28, 2011 | HP Officejet Pro K850 InkJet Printer

1 Answer

Prinst in blue


take a look for the other cartridges
take off all the cartridges
power cycle the printer
finally re-install the cartridges
Perform a deep cleaning print heads.

Aug 16, 2010 | HP Officejet Pro K850 InkJet Printer

1 Answer

One page printing than 3 head light blinking c/m/y


pls clean and oiling the catridge rod of your printer.

Jun 25, 2009 | HP Officejet Pro K850 InkJet Printer

1 Answer

HP K850 cartridge problem


I had the same problem, all cartridges lights came on.
I did two things:

1st: I clean the print cartridges plugs with Q-tips, just to insure there wasn't any ink build on the plugs. If you look were the cartridges are, you will see four plugs one for each of the cartridges. Each plug has four contacts. They should be a bright metal color. If they dull in color, they have ink on them. Unplug the printer and pull all the cartridges out and gentlely wipe the the contacts with Q-tips. Re-stall all the cartridges.

Note: The cleaning did not solve my problem but its good maintenance since in was looking for a solution.

2nd: What work for me was I un-stall my printer totally. Turn off the printer then turn off the computer, had a cup of tea, rebooted the computer and re-install the HP cd disk and drivers, turn the printer back on. After I reinstall the software and put the printer back on my network, everything is working fine for the last two days. The lites are off and the HP toolbox is reading the ink cartridges status correctly. I believe that a virus change the printer drives.

Solution by;
eagleeye140

Apr 10, 2009 | HP Officejet Pro K850 InkJet Printer

1 Answer

All 3 color lights and the spray light are flashing on my HP K850


Hello mward583,

I didn't have the same problem, but I had to un-stall the printer and re-stall the printer. I believe that a virus change the the printer drivers, the printer was finishing printing then the all the cartridges lights came on.
See my notes below. If anything you refresh you printer drivers.

My problem was all cartridges lights came on.
I did two things:

1st: I clean the print cartridges plugs with Q-tips, just to insure there wasn't any ink build on the plugs. If you look were the cartridges are, you will see four plugs one for each of the cartridges. Each plug has four contacts. They should be a bright metal color. If they dull in color, they have ink on them. Unplug the printer and pull all the cartridges out and gentlely wipe the the contacts with Q-tips. Re-stall all the cartridges.

Note: The cleaning did not solve my problem but its good maintenance since in was looking for a solution.

2nd: What work for me was I un-stall my printer totally. Turn off the printer then turn off the computer, had a cup of tea, rebooted the computer and re-install the HP cd disk and drivers, turn the printer back on. After I reinstall the software and put the printer back on my network, everything is working fine for the last two days. The lites are off and the HP toolbox is reading the ink cartridges status correctly. I believe that a virus change the printer drives.

Solution by;
eagleeye140

Mar 25, 2009 | HP Officejet Pro K850 InkJet Printer

1 Answer

Not printing..


The symbol on top that looks like a beaker full of marbles is the symbol for the toner cartridge (notice the same symbol is found on the button that opens the toner cartridge door). If this light is on, either the toner cartridge is getting low, or the cartridge needs replaced.

Oct 29, 2008 | HP LaserJet P2015dn Printer

Not finding what you are looking for?
HP Officejet Pro K850 InkJet Printer Logo

363 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...