Question about Motorola Mobility RAZR V3c Cellular Phone

4 Answers

Froze blue screen

My phone froze up...It has a blue screen with the M-logo with a intel type circle around it.The phone at this point will not do anything and at the bottom of screen in white text says BOOTLOADER USB INIT. This the only screen I now can see and will not change also once turned on the phone will not turn off entuell battery is dead...Please can anyone help? Thanks for your time...later.

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  • katib Nov 05, 2007

    My phone froze up...It has a blue screen with the M-logo with a intel type circle around it.The phone at this point will not do anything and at the bottom of screen in white text says BOOTLOADER USB INIT. This the only screen I now can see and will not change also once turned on the phone will not turn off entuell battery is dead...Please can anyone help?

  • Anonymous Jan 13, 2008

    I have the exact same problem. My phone comes up with a "BOOTLOADER USB INIT" screen. I dont know what to do. Can anyone help?

  • Anonymous Feb 15, 2008

    I have same problem. Phone has never gotten wet. This is the first time it does this. I've had the motoroa v3c for 2 years without having this problem. All i did was shut the phone off last night and when I tried turning it on it gave me the verizon wireless logo and thats how far it got, but now it also has the bootloader blue screen also. I have pics & contact #'s and I cant get to them.

    Please help.

  • KaayK Mar 19, 2008

    I have the same problem... I was texting someone and then all of a sudden my phone went to a black screen with the verizon logo and then flashed to a white screen. After taking the battery out several times, I got the same thing and also got a blue screen with the motorola logo and the text saying BOOTLOADER USB INIT. Help?

  • steelies Apr 19, 2008

    motorola razr batt is dead and when plug in the charger bootloader screen comes up. and when i un plug the charger the phone shuts off. the batt was fine yesterday

  • Anonymous Apr 22, 2008

    Same thing. Sitting in the computer lab today on campus working on a final paper, sent a text message, put my phone down, two seconds later picked it up, noticed that the front screen was blank, opened it... it was stuck on the opening "Verizon" welcome screen, I tried to turn it off, wouldn't turn off, then I took out the battery. When I put it back in all I got was the blue screen of death. I walked across the street to the local Verizon shop and was told that it was not fixable... long story short, I need a phone to function efficiently so I bought a new LG.

  • Anonymous May 22, 2008

    Today, I have the same exact problem. For the past six months or so, I have been noticing my phone doing weird stuff. The weirdest is when I shut my phone off and my alarm sounds while my phone is shut off. The only way I can turn the alarm off is by taking the battery out.

  • Mona7 Jun 09, 2008

    same problem-blue screen froze up and I took the battery off and put it back on. Nothing helps.

  • deannad70 Jul 10, 2008

    Phone was beeping low battery, I turned it off and then later turned it back on and all that came up was the blue screen. I have taken the battery out but nothing has helped.....

  • Anonymous Sep 11, 2008

    I have the same issue. Out of no where the screen when black. When i restarted it the motorola symbol came up and then the blue screen came up again. I took out the battery many times and the same result, until eventually about 2 days after i tried turning it on again and the blue screen doesnt even come up any more, just the motorola symbol every now and then [somtimes no symbol or even any reaction]..

  • ashash07 Sep 11, 2008

    I have the same issue. But my model is a motorola RAZR2.. Out of no where the screen when black. When i restarted it the motorola
    symbol came up and then the blue screen came up again. I took out the
    battery many times and the same result, until eventually about 2 days
    after i tried turning it on again and the blue screen doesnt even come
    up any more, just the motorola symbol every now and then [somtimes no
    symbol or even any reaction]..

  • Anonymous Sep 18, 2008

    now that's what I'm saying about the blue screen. should i move on and replace it or can a professional fix it? razr v9m

  • ZEROsan Jan 28, 2009

    same thing for me. it happened to me just now. i pressed the send button to send a text and all of a sudden the M logo appears and once that logo's gone, its an all blue screen. the only thing you can press is the on/off button which brings up the M logo again....then goes back to the blue screen. only way to turn it off is to take the battery out. put it back in, boom....same thing. this really sucks.

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  • 28 Answers

Interesting - did it get wet or did you try to flash it..............the phone is in flash mode and you will have to flash the phone with the proper software package to recover it.

Posted on Aug 01, 2007

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The same thing happened to me. I just let it run the battery down, and when it was dead, I turned it back on and plugged it in. It's been fine since.

Posted on Jun 30, 2009

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The phone needs to be exchanged at the store... buy the insurance because after the 30 days, you'll have to either pay the full amount or the deductible amount if you got the insurance ~ I pressed send to text a message and this blue screen was the next screen I saw...Froze, no on, no off, pull the battery plug to power, it'll never change the blue screen of death... Must be a windows operating system : ) seems to be becoming a common problem with this 450 dollar phone.

Posted on Dec 11, 2007

Or u can get the moto update program and it will automatically repair the software

Posted on Sep 02, 2007

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