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Need to reset IP address on Compaq Presario Prod# PJ527AA-ABA

Can't log on to the internet and my carrier said I had a bad IP address number and needed to reset it. I have had no problems logging on till today. I don't know what the factory setting are so how can I do this?

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Hi jdominey401,

In order to reset your IP address on a Windows Operating System, you will need to go to your control Panel, and click on your Network Connections. You will have an icon showing you Local Area Connection, which probably has a triangle with an ! in it. Meaning it's has a problem. Right Click on the Local Area Connection and go down to RESET. This will access your modem and give you a new IP address. If it all works fine, the triangle with the ! will disapear, and you should be back online.

Good Luck,

Mark

Posted on Jan 14, 2009

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First off, the 1394 connection is a firewire connetion. Firewire is a less popular and slower alternative to USB 2.0 connections. Disregard that in respect to your internet connection. Now in regards to your desktop internet connection.... -Go to the control panel, select network connections, then local area connection. -Right click and select properties -Under the general tab scroll down to Internet protocal (tcp/ip) Make sure the settings are set to automatically obtain an IP address. If they are and still are not working you can try to manually assign an IP address yourself. The laptops ip address might be something like 192.168.1.2 so whatever your laptop ip address is make the desktop 1 number higher in the last field (192.168.1.3 for example). Don't change any numbers other than the last field. You can find out the other information like subnet mask and default gateway by using the laptop. On the laptop go to the start menu, hit run. Then type in cmd, this will bring up a dos prompt. Then finally type IPCONFIG . Listed will be the laptops active internet connections and it's IP addresses. Copy over the subnet mask IP address and the default gateway address into the desktop and like in the previous step just manually assign the desktop a different IP address 1 number higher than the laptop. If the dns server's address isn't listed on the laptop a quick call to your dsl provider will solve that question.

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