Question about Epson Stylus Photo R320 InkJet Printer

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General error listed

Something has fallen into my printer; model R320. I believe it has cause a miss alignment or something. I have tuened the printer up-side-down and an earring and a pen cap has fallen out. However, the printer still makes a loud noise, as something is still jammed in there. I would like to take it a part, I just want to be able to put it back together... correctly!


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Unfortunately the R320 is like many Epson inkjets in that, once you start taking it apart you run the risk of knocking the main unit out of alignment and when/if that happens you need a service center to get it realigned.

Chances are there is still something trapped down the paper input tray as this is a favourite location for stuff to fall in (entire bowl of Pot Pourri was my favourite!! :) ) so perhaps a little careful examination of that area with a strong light and some long tweezers are in order.

Failing that you could try locating a service manual and try taking the back portion of the case off but as I said, be careful as you may just brick the printer.

Good luck and hope that helps somewhat.

Posted on Feb 15, 2009


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General Error Message

The "General error" message on the Epson R320 (as with most other Epson inkjets) can mean a whole host of things.

The most common ones are:

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If you can provide a bit more information on the error, possibly from the status monitor software that might give a bit more of a clue but hopefully the points above will give you a few places to look for possible causes.

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