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Re: unable to download manual for motorola t5420
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This unit does not have a reset button. While troubleshooting you might check the batteries. Be certain they are in correctly and the contacts are free of corrosion. You can use a pencil eraser to clean the contacts.
Walk through all the programming instructions in the manual, double checking both the frequency and interference eliminator codes. A quick setting back to zero on the code would alleviate any problem with that section of the radio.
As far as your "paging" this operates on the same frequency and code as the rest of the radio. If the radios are not working correctly in this relm, the paging will not work either.
1. Is your battery indicator showing at least 2-3 bars? (Battery Note: Your rechargeable batteries may fail due to setting without use for a long period of time. They need replaced every 12-14 months usually. A good tip is to charge them once a month to keep the chemical in the battery active.)
2. Check to see your Qt noise filter is shut off. Refer to page 22 of the owners manual. It is possible you have some radios set to Y and others to N. To assure good communications you should set all of them to N.
3. With your radios set to interference code zero, place your radios one at a time in scan mode, while you transmit/talk on one individual radio. See if any of the radios receive. Do this with each radio individually to see if you are transmitting at all. NOTE: This test will determine if you have any ability to transmit. If you do not receive any sound on the 3 radios setting in scan mode, the individual radio you are testing will not transmit.
Here is a link to the T5000-T5500 user manual. 'http://www.motorola.com/mdirect/manuals/T50-T55_UserGuide.pdf'
From what you have stated, I can discern the radios will power up. You might try setting your interference eliminators to zero (off) to see if you are able to transmit at all.
You do not mention if you are using AA batteries or rechargeables. Either way a fresh set of charged batteries would be best for a test. It is clear you were getting power. However, it does take more energy to transmit than to receive. If your batteries are low or bad, pressing the PTT could us all the energy the radio has, and yet not transmit to the other units.
You might also check you VOX settings if any and be certain they are turned off.
It is not likely 4 radios would fail all at the same time. So it is probably a programming problem. Hope the user manual helps you find the solution.
In situations where one radio cannot talk to another radio the problem is often caused by improper setting of the radio's Continuous Tone Coded Squelch System (CTCSS), which Motorola calls "Privacy Codes." (Other manufacturers might use different names, such as Kenwood calling this feature "Quiet Tones.")
When CTCSS is activated your radio's receiver will be muted unless the radio receives a signal from another radio using the required Privacy Code. This prevents you from having to listen to other user's conversations on what can be busy channels with a lot of activity.
In one of your radios has CTCSS enabled and the other does not, or if the other radio is set to the wrong CTCSS tone, the situation you describe will occur: one radio will be able to talk to the other, but that radio will not be able to talk back.
Make sure both of your radios are set to the same CTCSS privacy code or that CTCSS is turned off on both radios.