Question about Maxtor MaXLine Plus II 250 GB Hard Drive
This drive is not recognized when connected as a slave drive. I made sure that the BIOS was on auto detect. It is also not recognized when connected using a USB external drive enclosure.
Using Seatools I found that this drive is reported as Maxtor Falcon, has error 4, 0 GB and while trying to erase the drive I get a write error. I got this drive from someone and would like to use it. It does not have any of my information and I am about to trash it but I found your site and decided to give it one more try.
Based on Google it looks like there is a firmware problem. Is there anything I can do to get this drive to work. I would like to get a guaranteed answer to get this drive to work. Can you please help?
Your motherboard might not be recent enough to accept the 250GB drive at full capacity.
Download this (manual for this drive):
Appendix A describes the 137GB problem. Basically, the motherboard can't comprehend such a large drive (which didn't exist when this board was developed), and BIOS isn't able to reference memory beyond 137GB (28-bit addressing).
The drive is probably fine, but you'll have to set the Cylinder Limitation Jumper in order to use at least some of its capacity (c.f. section 188.8.131.52 in the Maxline Manual). BIOS will consider the drives 32GB in size, but Windows might be able to detect the full capacity using its own methods.
A similar problem is probably happening with your original 60GB drive. There is a chance that BIOS is set incorrectly, preventing Windows from using the full capacity (usually a setting like "Large Block Addressing" or "LBA").
Posted on Jan 16, 2009
Thanks for the detail. The newer 80pin cables are twice as dense in wires to carry a ground wire for every com wire. These are recognizable by the Blue Plug and a Gray and Black plug. The slave and master if they are pinned manually have to be placed on this cable in a particluar order.
The master, pinned as master or set to CS (default) MUST be attached at the Black connector or at the very end. A Slave whether pinned Slave or set to CS must attach to the gray connector.
You will need to move the drives to the appropriate color plug and then restest. I do doubt this will change your problem, but it is possible that this may clear things up to the point where you may be able to apply a firmware update to the drive or extract a more exact error message and code. But, do make this change on the cable and respond with any new information you receive or do not receive.
Seagate is famous for having put five year warranties on their drives of late, with the exception of those purchased at Retail Outlest like Frys, CompUSA, etc.
So, make a note of the S/N of your drive, its exact model ID and the model ID displayed in Sea Tools and then apply for an RMA at Seagate to have your drive replaced. I can't guarantee what results your request will receive, but Seagate is a major leader in hard drive technology.
Change the position on the cable and let us know what Sea Tools tells you after that.
Posted on Jan 14, 2009
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Posted on Jan 02, 2017
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