Question about Arris SURFboard SB4200 Modem
Have you contacted your ISP yet? You may be having issues with your connection, such as an upstream low signal-to-noise ratio or upstream receive power.
Also, since your modem is older you may want to have their tech support check and see what the power level is. If it's well above 50, closer to 60, then it's time to replace the modem. What happens is that if the signal is bad then the modem will have to "work harder" to stay online. After awhile they wear out. Another sign is if it's running hot - which means that it's struggling to stay online. Have your ISP confirm this for you.
Finally, have you checked with your ISP to see if there are any ongoing issues in your area? Don't go by what the recording says, as it reads your area code and prefix - and often is inaccurate.
Hope I've helped!
Posted on Jan 14, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 13, 2011 | Arris SURFboard SB4200 Modem
Sep 12, 2010 | Arris SURFboard SB4200 Modem
Sep 21, 2009 | Arris SURFboard SB4200 Modem
Jul 10, 2009 | Arris SURFboard SB4200 Modem
Jul 06, 2009 | Arris SURFboard SB4200 Modem
May 12, 2009 | Arris SURFboard® SB5101 Cable Modem
Apr 10, 2009 | Arris SURFboard SB4200 Modem
Jan 08, 2009 | Arris SURFboard SB4200 Modem
Sep 24, 2008 | Arris SURFboard SB4200 Modem
Nov 25, 2017 | Arris SURFboard SB4200 Modem
755 people viewed this question
Usually answered in minutes!