Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

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Hi, i have a polycom which is running now. Now i have to collect the mac.cfg file of this polycom. how do i get this? previously i had server based access, so that polycom will get the config file from the server. but now i just need to have the config file. please help.

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Try FTP

Posted on Jan 14, 2009

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I need viewstation software! I have a system that has 3.x software, but I need to install 7.2.. where can i get 5.0 or a middle step software?? polycom does not show it on their website anymore.


I have looked all over trying to find this for you and you are correct, it is no longer listed anywhere, but Polycom definitely has it in their archives on a server somewhere.

Contact them at 1 925 9246000 and request the software, they should be able to email you a link to it.

All old links are dead / gone but it must still exist, they wouldn't just leave their customers hanging like that.

Tim

Nov 08, 2010 | Polycom ViewStation ISDN (pcy220011323001)...

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How to reboot soundstation 2w polycom if you forgot the password


egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

Mar 05, 2010 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Polycom vsx 7000


no the power supply is propreitory( has multiple voltages) & is not advisable, u could blow up ur expensive confeencing equipemt.polycom has designed it in that manner!!

Jan 19, 2009 | Polycom VSX 7000 Video Conference

1 Answer

Connecting a polycom


No, i don't think si. The polycom needs an ethernet connection to a router. You might get this working by putting the 3g card into a PC and enabling connection sharing, however even if you got it work itsd a bad solution in terms of:
- Cost
- Reliability
- Security.
ADSL would be better.

Jun 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

5 Answers

How do I find the MAC Address for my Polycom ViewStation ISDN Video Conference?


I just called Polycom and the guy said it starts with 0003 or 0004. Sure enough I had one of those numbers, it was the same as the serial number on the box the phone came in. This number is found on a sticker on the back side of the phone. Easy to find, but not labeled as a "mac address"

Feb 08, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Polycom ViewStation H.323 Red Blinking Light


Are you able to move the camera using the remote?
If not, then you may have a hardware issue.
If yes, then try to connect to the Viewstation (web interface) using its IP from a Computer.

Let me know what happens

Jan 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Help me


Power on unit, press and hold * key on remote takes a few minutes but spinning polycom logo will appeara and a minute or two after that the menu screen comes up. Main output is configured for S-video, your seeing a 2nd monitor output, doing above will switch the VGA to be main output.

Jan 16, 2008 | Polycom Small ClassStation VSX 8000...

7 Answers

Registration Failed


I solved this issue with our Polycom by following the following instructions via the link below.

Upgrade phones with following software:
CVM: Version 1.61
All SoundStation2Ws with software CVM version 1.61 are susceptible to this failure mechanism and must be updated. To upgrade the software, please download theSoundStation2W Software Upgrade application and follow the detailed Software Upgrade Instructions located on the SoundStation2W support page. This issue only impacts the CVM version number listed above.

Requirements:

1. USB cable for the Polycom wireless unit
2. Windows XP machine
3. Download the instructions
4. Download the Firmware Update

Dec 27, 2007 | Polycom SoundStation 2W (2200-07800-001)...

2 Answers

Factory reset


put a paperclip in the front just below power button and turn unit on. this will factory reset it.

Oct 25, 2007 | Polycom VSX 7000 Video Conference

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