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To change from "page mode" (protrait) to "line mode" (landscape) you need to complete the following steps. 1. turn the power off 2. hold the feed button down 3. turn power on, the feed button should blink, release the button. 4. when the feed button blinks green, press and hold until it turns red or amber. release the button. 5. turn the power off. 6. hold down the feed button and turn power on, the button should blink and release. it will now print a calibration page. 4 blanks followerd by 2 text pages, the last saying "Now in DUMP" press feed to exit. on the first print, the 4th line down will say either page mode or line mode.
The zebra ribbon has ink on one side and the other side has a backcoating which protects the printhead. simple way to check is to peel off a label and momentarily stick to ribbon and remove. This will show you which side is inked.
If ribbon is installed correctly then reset the printer and re-calibrate it. 1. install labels and ribbon 2. power on printer. If you have a solid green light on then 3 turn printer off. 4 hold down feed key 5 power printer on and after 2 seconds release feed key. printer will perform a calibration routine and eventually print out status page. IMPORTANT 6 Hit Feed Key once more. Printer will display Out Of Dump message. Your printer has now been sucessfully calibrated.
Sounds like you might be using a bad driver, or the printer is in dump mode.
Try hitting the green button and see if it says exiting dump.
If still having trouble, inside the printer it tells you that if you are having printing trouble:
turn off the printer
Hold down the feed button
turn on the printer and at the third red flash release the feed button
it will then feed some pagessome info and ask you to hit feed again to exit dump
hit feed again and it will say exiting dump
This process re-reads the label length (so only do it with the labels you want to use in, or it will waste labels until you do it again with those in it) - but I'm suggesting it only because it enters and exits dump mode (which I have read can cause the garbage when you try to print).
To reset the printer. 1) Turn printer off. 2) Hold down feed button whilst turning printer on. 3) Let go of the feed button as soon as it starts to flash and then wait. 4) Printer will measure out 4 labels then print out a Hex dump ending with a not to "Push Feed to Exit" 5) Push feed
Follow the above instructions, if you mess around tapping the feed button (not following the above) you can change the printer between line mode and page mode. To swap that back is another storey. David
If you are using thermal paper and don't have to use ribbon, you will only need to spread apart the roll holsters and place the roll in there, At the front of the printer, next to the printhead and the pressure roll you will find two paper guides which you can spread apart (depending on the exact model by muving them with the fingers or by turning a wheel in the right hand side of the pressure roll. feed the paper through them guides and close the printer.
First thing to try is a reset of the printer.
1) Turn printer off.
2) Hold down feed button whilst turning printer on.
3) Let go of the feed button as soon as it starts to flash and then wait.
4) Printer will measure out 4 labels then print out a Hex dump ending with a not to "Push Feed to Exit"
5) Push feed
Follow the above instructions, if you mess around tapping the feed button (not following the above) you can change the printer between line mode and page mode. To swap that back is another storey.