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I have a Kenwood KDC-C712. The face plate read "E-99" whilst changing a cd, then i tried to eject the magazine, but it wont come out when i press the button on the changer. The part that pulls out the cd's from the magazine moves a little, then moves back again. The unit humms a little when this happens.
Can i fix this myself?
thanks, i just have to get a screwdriver small enough to take them out. I'll let you know how it goes tomorrowthanks, i just have to get a screwdriver small enough to take them out. I'll let you know how it goes tomorrow
ok, after wrecking two sets of precision screwdrivers, i finally got the case open. The only small motor easily visible with a cog to turn does nothing. this is on the device that takes the cd's out of the magazine. The only other motor i can see is on the board over the magazine, however, there is no way to turn this. Any other thoughts?ok, after wrecking two sets of precision screwdrivers, i finally got the case open. The only small motor easily visible with a cog to turn does nothing. this is on the device that takes the cd's out of the magazine. The only other motor i can see is on the board over the magazine, however, there is no way to turn this. Any other thoughts?
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From the Kenwood manual:
Something is wrong with the disc magazine. Or the unit is malfunctioning for some reason. 99 E:
Check the disc magazine. And then, press the reset button on the unit.
If the "99E" code does not disappear, consult your nearest service center.
I hope the rest works for you.
I had the same problem. I opened up the unit and found out that there is a plastic gear that moves the loader. When worn the loader can not load tha magazines nor change cd's. I replaced the gear and the cd autochanger worked fine.
source
http://www.kenwood.nl/support/veelgestelde_vragen/
Changer Error Codes
? E-00: Poor Cable connection.
? E-01: Magazine not properly set in changer.
? E-02: No Disc in magazine.
? E-03: CD does not have selected track number.
? E-04: Disc is dirty, upside down or unreadable.
? E-10: No data is recorded on the MD. The player plays the next disc automatically.
? E-99: Changer malfunction, disc may be caught in machine or changer requires service.
Sounds like the mech is gummed up, jammed, or a cd is stuck inside.
Get a nerd to open it up and check it over.
Luck
thanks, i just have to get a screwdriver small enough to take them out. I'll let you know how it goes tomorrow
ok, after wrecking two sets of precision screwdrivers, i finally got the case open. The only small motor easily visible with a cog to turn does nothing. this is on the device that takes the cd's out of the magazine. The only other motor i can see is on the board over the magazine, however, there is no way to turn this. Any other thoughts?
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