Question about HP R5500 XR (326529-b31) UPS System

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The blade UPS (hp R5500XR) attached with the new w2k3 rack is sho

The blade UPS (hp R5500XR) attached with the new w2k3 rack is showing AC led red and it’s blinking continuously. It has been more than 5 days since we installed the UPS but its battery charge level is showing 25% from the beginning

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  • Test2009 Jan 26, 2009

    Same problem for me.



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When the AC light flashes red it indicates that the input voltage is not within 12% of the nominal voltage. In this condition the batteries will not charge up correctly either. The solution is simply to change the nominal input voltage (ie. the voltage the UPS is expecting to receive). In our case we had an electrician check and confirm that our supply was 240VAC but we incorrectly assumed that since the UPS was supplied by HP in the UK that it would be set for 240V as well. Wrong, out the box it is set to 200-208VAC thus it was complaining about receiving the 240VAC. Enter configuration mode on the UPS by removing the front bezel and pressing and holding the configuration button until the front panel LEDs flash in unison and the configure mode LED illuminates solid green. This can be safely done while in operation mode. The LED for the currently configured nominal input voltage will illuminate in red. Press the ON button to advance the LED to the desired nominal voltage. Now press the Standby button to select the ne nominal voltage and tthe LED will turn green. Now press the Test/Alarm Reset button to exit configuration mode. The AC/Ultility light should now be solid green and the batteries will start to charge up completely.

Posted on Dec 15, 2009

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Did you get this fixed

Posted on Jul 11, 2009


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What can you advice me to do? i have a UPS SURTD5000XLI, indicating a red Led light, but when i remove it from the AC power source, the Red Led also remove & when i flog it again to the AC Source it...

Is red light on for overload or for battery?
If on overload, try reducing the load on the UPS. If red light on overload persists buy a new UPS (overload fault hard to repair).

Red light on battery - replace the batteries.

Red light on boost or buck, may mean that the nominal voltage of ups and the limits need to be changed/corrected.

Jun 23, 2014 | APC Smart-UPS RT 5000VA (SURTD5000XLI) UPS...

1 Answer

Power light flashing green to red

Assuming the "squiggle line" is the Utility LED the unit has proper power. The light is steady green and not flashing, correct?

Have you reset the unit?

Try removing all but one attached device to verify it's not an overload condition.

A photo of the control panel would help.

Dec 23, 2012 | HP Compaq T1500 XR (204203003) UPS System

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Internal problem galaxy 3000 ups

The question is not clear... which of the LED`s are lit?? green, yellow, there a message on the screen??

May 18, 2012 | MGE UPS Galaxy 3000 UPS System

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Hi, i connectrd the ups to the socket but it doesn't work; no led are bright and the connected device aren't fed. thank you

Is it new? If it's not new you may have just picked up a faulty one. Do you have any way to check the batteries inside? Is there a circuit breaker on the unit that you can try to reset? Are you positive that the outlet that you are attaching to is good?
Good luck with the UPS!!

Apr 29, 2011 | HP (APC3IA) UPS System

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I'm planning to upgrade the firmware in my HPR5500 XR to version 2.06. The problem is I need to know the rev number of the current firmware in it. How can I determine that?

There's really only 2 possibilities here, older than or newer than 2.02. The upgrades are as follows:

For version 2.02 and above run the following batch file:
Flash_5125_6K_from_v0202_or_v0204_to_v0206.bat For version 2.00 or older run the following batch file

I would try the newer one first and if it fails, then use the older one. (logic being, the newer one will check the revision, and if it's too old, won't do the upgrade)

Once you have successfully upgraded to 2.06 I highly recommend upgrading to 2.08 (you must do the 2.06 upgrade first though!)

Feb 24, 2011 | HP R5500XR (353806D71) UPS System

1 Answer

My mge 1500 ups is indicating fault behind with an led flashing red and there is no output from the ups with or without ac input

My mge 1500 ups is indicating fault behind with an Problem with the MGE UPS Pulsar Evolution 1500 UPS System my mge 1500 ups is indicating fault behind with an led flashing red and there is no output from the ups with or without ac input

Sep 15, 2010 | MGE UPS Pulsar Evolution 1500 UPS System

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That UPS is rated for 5000 VA and 4500 Watt.

It will power appliances at 100% for a bit less than 5 minutes (5 minutes correspond to 31.25 Ah, not 30), but "typical" endurance time is around 15 minutes.

Maximum power consumption is around 4600W, which is for a completely flat battery being recharged while at the same time powering 4500W (100%) of utilities.

Detailed specs here:

Nov 05, 2009 | HP R5500 XR (326529-b31) UPS System

3 Answers

Getting red light and continuously beep sound to my UPS(Frontech)


If it is showing the red light and continuous beep it shows that the battery is completely gone.

You can buy a battery and replace it by yourself.

Or get it to a professional to change the battery.

you need not replace the whole UPS its just a battery problem.

Thank you

Aug 10, 2009 | Compaq R1500 ( 295459-001 ) UPS...

1 Answer

Rack mount tripp lite ups model# smart 1400rm came in, 2 yellow leds lit, makes clicking sound, and will not fire up off an ac line, replaced one leaky cap and r64 is burnt need the value of that resistor...

I have same problem but you (and me) are in luck because I have another Smart 1400RM working!!! Just need a couple of days to dissasemble because needs to take out from operation and put again on work. My damaged one is worst than yours because an IC exploded, same time I will check for this IC part number too. We will keep in touch

Jun 13, 2009 | Tripp Lite Lite SmartPro 1400RM UPS System

2 Answers

Cannot clear red status light on Compaq rack mount UPS

According to the manual I have, that is a site wiring fault. It means that there is no ground on your AC line coming into the unit.
If you e-mail me, I will send you the pdf of the manual.

Jan 23, 2009 | Compaq R1500 ( 295459-001 ) UPS...

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