Question about HP R5500 XR (326529-b31) UPS System
The blade UPS (hp R5500XR) attached with the new w2k3 rack is showing AC led red and it’s blinking continuously. It has been more than 5 days since we installed the UPS but its battery charge level is showing 25% from the beginning
When the AC light flashes red it indicates that the input voltage is not within 12% of the nominal voltage. In this condition the batteries will not charge up correctly either. The solution is simply to change the nominal input voltage (ie. the voltage the UPS is expecting to receive). In our case we had an electrician check and confirm that our supply was 240VAC but we incorrectly assumed that since the UPS was supplied by HP in the UK that it would be set for 240V as well. Wrong, out the box it is set to 200-208VAC thus it was complaining about receiving the 240VAC. Enter configuration mode on the UPS by removing the front bezel and pressing and holding the configuration button until the front panel LEDs flash in unison and the configure mode LED illuminates solid green. This can be safely done while in operation mode. The LED for the currently configured nominal input voltage will illuminate in red. Press the ON button to advance the LED to the desired nominal voltage. Now press the Standby button to select the ne nominal voltage and tthe LED will turn green. Now press the Test/Alarm Reset button to exit configuration mode. The AC/Ultility light should now be solid green and the batteries will start to charge up completely.
Posted on Dec 15, 2009
Did you get this fixed
Posted on Jul 11, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 21, 2014 | APC Smart-UPS 2200VA LCD 230V...
Jun 23, 2014 | APC Smart-UPS RT 5000VA (SURTD5000XLI) UPS...
Dec 23, 2012 | HP Compaq T1500 XR (204203003) UPS System
Apr 29, 2011 | HP (APC3IA) UPS System
Sep 15, 2010 | MGE UPS Pulsar Evolution 1500 UPS System
Nov 05, 2009 | HP R5500 XR (326529-b31) UPS System
Aug 10, 2009 | Compaq R1500 ( 295459-001 ) UPS...
Jun 13, 2009 | Tripp Lite Lite SmartPro 1400RM UPS System
Jan 23, 2009 | Compaq R1500 ( 295459-001 ) UPS...
888 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: