Question about Dell 1815dn All-In-One Laser Printer

2 Answers

Message shows "fuser door open"

+ "scanner locked"
+ horrible clicking sound when turn on the printer
+ won't print

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There is a part called the "fuser" inside of the printer. Its purpose is to heat up and melt the toner to the paper. Fuser may need to be replaced, need to call printer tech. Fuser is extremely hot, 300 degrees to melt toner. Recommend call printer tech to fix.

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Posted on Jan 14, 2009


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Hi there, My Dell 1815dn printer makes a clicking sound when I turn it on, and displays an error message "fuser door open", even when the door is closed. I have removed the fuser and turned...

There is a switch that should "close" when the door closes.
But, that switch either is damaged, or it is not sending the "now closed" signal to the printer.

Check that there is no obstruction blocking that switch, nor any dust plugging it up.

Jun 08, 2011 | Office Equipment & Supplies

1 Answer

The fuser door is stating it is open when it is closed I have turned off and taken out fuser turned on and then replaced. still showing fuser door is open will not print or copy

That is a problem with the fuser door switch which is a part of the High voltage power supply. Replacing the HVPS should fix this right up.

Apr 28, 2011 | Dell 1815dn All-In-One Laser Printer

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Can't clear 01 fuser jam

open top scanner, open inner cover where printed paper normally comes out. push left and right locks on the fuser and the fuser will come out. remove jammed paper. put back together in revers order. paper jamming in the fuser is a sign the fuser is faulty/worn o non genuine toner is being used.

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My Dell 1815dn printer - says the scanner is locked. Makes horrible clicking sound when I try to scan of make a copy. How do I unlock the scanner?

The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

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2 Answers

Hp psc 750

Very common problem with this model, the gear that drives the fuser (the hot part) breaks. If you are not a tech I would bring it into a shop. Also ask them if they can replace just the gear and not the whole fuser. (much cheaper)

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