Question about Dell 1815dn All-In-One Laser Printer

2 Answers

Message shows "fuser door open"

+ "scanner locked"
+ horrible clicking sound when turn on the printer
+ won't print

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There is a part called the "fuser" inside of the printer. Its purpose is to heat up and melt the toner to the paper. Fuser may need to be replaced, need to call printer tech. Fuser is extremely hot, 300 degrees to melt toner. Recommend call printer tech to fix.


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Posted on Jan 14, 2009

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Hi there, My Dell 1815dn printer makes a clicking sound when I turn it on, and displays an error message "fuser door open", even when the door is closed. I have removed the fuser and turned...


There is a switch that should "close" when the door closes.
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My Dell 1815dn printer - says the scanner is locked. Makes horrible clicking sound when I try to scan of make a copy. How do I unlock the scanner?


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Very common problem with this model, the gear that drives the fuser (the hot part) breaks. If you are not a tech I would bring it into a shop. Also ask them if they can replace just the gear and not the whole fuser. (much cheaper)

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