Question about Dell Latitude D600 Notebook

1 Answer

ICMP packets not working on Dell Latitude D620

I have a Dell Latitude D620. I have AVG as my anti-virus software and Windows Firewall as the firewall. I am using Windows XP SP3. I work a lot with Cisco equipment and I need the ability to TFTP from my laptop to Cisco devices. The problem I have is when I try to PING my laptop from a Cisco device (ASA firewall, router, switch) I cannot ping my NIC (Broadcom NetXtreme 57xx Gigabit Controller). I can ping the Cisco devices from my laptop without any issues. Because of this, it is preventing me from being able to TFTP Cisco IOS images and files from my laptop to a Cisco device.

I have uninstalled my network adapter and had Windows discover and install it again. I also have updated the BIOS (A10) and the NIC driver to the latest driver on Dell's website. I have uninstalled my previous anti-virus software (Trend Micro OfficeScan) and switch to AVG but still to no avail.

I'm lost as to where to go next. I don't want to reimage my drive.

Any help would be greatly appreciated!

Thanks in advance,

Joe

Posted by on

  • Joseph Del Rosario
    Joseph Del Rosario Jan 14, 2009

    Right now I am directly connected to my Cisco ASA 5505 firewall via one of the Fast Ethernet ports. I also am connected to the console of the ASA firewall. I won't need to run a tracert because I am directly connected to my ASA firewall. When I am on the console and I issue a PING command, the result of the command is an "unknown packet type" is returned.

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Have you tried Tracert to find out where you are losing the connection? Also, have you ping 127.0.0.1, to test your NIC...because it sounds like a networking problem as opposed to any type of hardware or software problem. Are you sure that ftp port number 21 is open on the other end? Just some suggestions..let me know.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 70 Answers

With vista I had the same problem, but when I enabled network fileshareing and set up some network drives it started to answer on ping requests, so it should be one of the networking protocols to enable.

Posted on Jan 14, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Dell Latitude D620 is constantly spiking at 100% cpu, the problem arises especially when running the mouse over any program, it basically locks down my whole computer and nothing will run, it always...


It sounds like there could be a virus on your computer that is using up all of your CPU resources. Try to monitor the processes and CPU usage, buy pushing Ctrl + Alt + Del at the same time. This will open up the Task Manager on XP, or show you a menu screen on Windows Vista and 7, and you can click on start task manager at the bottom. View all your processes and how much cpu usage is being taken up from those processes. Look for the process using the highest cpu usage when it spikes to 100% and please repost the process name!

In the mean time might I suggest running and anti-virus scan, scanning for malware, and spyware as well. If you do not have any of these programs, I would suggest using either AVG, or Avira Anti-Virus, Malwarebytes, and Super Anti-Spyware, all of which are free programs that can be downloaded here!

Copy and paste the links into your browsers address bar...

AVG-- http://www.filehippo.com/download_avg_antivirus_32/

Avira-- http://www.filehippo.com/download_antivir/

Malwarebytes-- http://www.filehippo.com/download_malwarebytes_anti_malware/

Super Anti Spyware-- http://www.filehippo.com/download_superantispyware/

Sep 13, 2011 | Dell Latitude D620 Notebook

Tip

Introduction to AVG Anti-virus


<p>AVG is a family of anti-virus and Internet security software for Microsoft Windows, Linux, and Mac OS X computing platform.<br /> <p>Apart from licensed edition, AVG anti-virus have free edition that helped raise awareness of the AVG product line.<br /> <p> <br /> <p>In 2006, the AVG security package grew to include anti-spyware, as AVG Technologies acquired ewido Networks, an anti-spyware group. That same year, Microsoft announced that AVG components would be available directly within the Windows Vista operating system, and according to AVG technologies, over 110 million users have AVG Anti-Virus protection, including users of the Free Edition.<br /> <p><span></span> <br /> <p>AVG Technologies provides a number of products from the AVG range, suitable for Windows 2000 onwards. In addition to this, AVG Technologies also provides Linux, FreeBSD, and most recently Mac OS X versions of the software. AVG Anti-Virus 9.0 is available in free and commercial editions. AVG 9.0 has identity theft protection through a partnership with Intersections Inc. AVG 9.0 also adds white listing, behavioral protection and cloud operations to their signature-based blocking.<br /> <p> <br /> <p>The software adds the Resident Shield, firewall, and identity protection modules. The LinkScanner component has been improved to cut phishing threats further. For desktop protection of PCs running Windows, the AVG solutions include: AVG Internet Security is a full suite which brings together the AVG Anti-Virus, Anti-Spyware, LinkScanner, Anti-Rootkit, Web Shield, Security Toolbar, Firewall, Anti-Spam, Identity Protection and System Tools protection components, AVG Identity Protection provides protection against identity theft and unknown malware threats using behavioural monitoring, AVG Anti-Virus plus Firewall provides the Anti-Virus, Anti-Spyware, LinkScanner, Anti-Rootkit, Web Shield, Security Toolbar and Firewall protection components.

on Mar 24, 2011 | Internet Avg AVG Security V8.0 WIN - 2...

Tip

Firewall Software Types


Viruses, worms, bacteria, rabbits, etc. are the different types of unwanted programs that infect computers and cause obstruction in normal operation. To avoid this and to protect your computer against infection and to ensure proper operation, install good antivirus software to detect viruses and remove or repair the damaged files virus. Software acts as a gateway firewall; the firewall is four different types. The gateway packet filtering, circuit gateway and proxy server level.The firewall is the firewall packet filters most basic. Packet filtering firewall filters incoming and outgoing packets of the machine based on user configuration. For example, the package contains information on the package. So if the user has blocked a port number or IP address of all packets from that port number or IP address will be removed. A firewall in the safety circuit when recording with TCP or UDP protocol is established between the host and network. At the level of the application firewall works at the application level. A proxy server is a type of relay server.The proxy server forwards this request to a server which in turn looks for the IP address and sends the appropriate proxy server. A proxy acts as a firewall between the machine and the network. You can adjust the proxy settings for their own purposes. And 'one of the most powerful desktop security mechanisms available for security. In addition, the firewall provides the security system can also be used to guide the installation of backup software. For a LAN or network packet's internal filter can be ideal. external networks, application gateways and proxy servers are a must. Prevents unwanted packets of data and content. So if safety is a concern not forget to install the latest firewall software keeps your computer from viruses and fully functional.

on Feb 08, 2011 | Computers & Internet

1 Answer

How to edit configuration .ini file to stop avg turning firewall off


If your avg is AVG Anti-Virus plus Firewall Edition, then you should not be running Windows Firewall as running two firewalls can cause conflicts and for sure adds an unnecessary extra load on your PC. This also applies for trying to run two anti-virus products together. Besides the extra load, the conflict can bring the PC to a crawl.

Mar 14, 2011 | MSI U130416US Netbook

1 Answer

I every time open my computer one massage is open on my desktop your system may be at risk how to solve this problem


Windows is alerting you that you have either

1. No firewall settings configured, no firewall, or turned off windows firewall

or

2. No anti-virus/anti-malware software

To solve number one, you should turn on the windows firewall or install a 3rd party firewall program of your choosing. To turn on windows firewall, follow this procedure for Windows XP:

1. START > Control Panel > Security Center
2. When security center opens, look for the section "Manage Security Settings For" then click "Windows Firewall."
3. In the Dialog box that comes up, click the circle in front of "On" to turn on the firewall. This setting may already be turned on. Verify the firewall is turned on.
4. Click "Ok" to save your choices and exit, or "Cancel" to close the window without saving any choices.

If you choose to install a 3rd party firewall program, use the above procedure and select "OFF" in step 3. You want to do this so that there will not be conflicts between the Windows Firewall and the 3rd party firewall program. Once you turn off Windows firewall, immediately install and turn on your 3rd party firewall program to minimize exposing your computer to threats.

For number two, you should install a quality anti-virus or anti-malware program. McAfee, and Norton are popular choices. Avast! Antivirus, AVG and Malware Bytes are a bit more comprehensive, especially Malware Bytes. Avast! Antivirus is free, both to download and update. The license lasts a year, but you can simply re-download and install the program to get a fresh new license that's good for a year. Each program has varying features and goodies, so choose the one that's best for you.

Jan 11, 2011 | Computers & Internet

2 Answers

Can't install anti virus on my computer... and when i installed it will only last for a short time..there's always an error.. please help me on this.... i'm using windows xp


you are not giving enough information for your problem. which anti virus software are you using, are you an administrator of your windows XP. what is the error messages, is the windows firewall on, are you behind a router with firewall.......I would suggest a tech onsite

Dec 04, 2009 | Microsoft Windows XP Professional for PC

2 Answers

I DON'T HAVE A POWERFULL ANTIVIRUSE


Download AVG FREE antivirus It will cover you quite well enough.
make sure windows firewall is turned on.

May 19, 2009 | Computers & Internet

1 Answer

Am having some kind off virouse attacks on my pc no firewall or anti-virouse installed on my pc so what shuold i do i mean is that possible that without reinstallation of window can i repear it without...


ok first off you need to download an anti virus program, such as avg
http://free.avg.com/

second you need a good firewall to stop attacks and kill these viruses from accessing their destination over the internet i suggest zone alarm for this
(click
ZoneAlarm
(basic firewall) boxshot_za.gif

FREE on the right hand side
http://www.zonealarm.com/security/en-us/compare-anti-virus-spyware-software.htm

Dec 15, 2008 | Computers & Internet

2 Answers

Can't get to Norton to turn it off.


you can..and go to pack.google.com to get a free version of Norton Net Security

Apr 21, 2008 | Sony VAIO K45 Notebook

Not finding what you are looking for?
Dell Latitude D600 Notebook Logo

379 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...