Question about Philips 50P8341 50" Rear Projection Television

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TV does not recieve a remote

It just stopped working I can't change the channels or volume unless I press the buttons on the tv. When I hit the channel buttons it changes the input and not the channel. Please help. Thanks

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Hey, Have you tried to power cycle your remote? That may work, do the TV too. I'll give ya the steps, just follow them and you should be ok. I'll throw in a factory reset as well, but if you're not using a cable box you will have to run another auto scan. anyways start off by unplugging the TV and removing the batteries from the remote control. Let them both sit, you don't have to let the remote sit really, but I do for good measure. You have to let the TV sit for a minimum of 5 minutes. at the end of 5 minutes, you have to find the physical power button on the TV, this means NOT on the remote, but on the TV itself, you have to find this power button, and you have to hold it down for 1 solid minute. Again, any time you can do something extra for good measure, it can't hurt, so if you want to leave it unplugged for 10 minutes and hold the button for 2, go for it, it may help. After you're done with that, power cycle the remote control. Being that your remote seems to be haywire, go ahead and press every single button, this means channel up and down, even if they're on the same button, every one from the top to the bottom, 5 times with no batteries in it. Then hold down the power button on the remote for 30 seconds. Then replace the batteries, preferrably with new ones. This completes the power cycles for both the Remote control and the TV. Now, before plugging the TV back in, we have to do the factory reset. Again, hold the power button on the actual TV, and then, while holding down the power button, plug in the power cord, wait for a couple of seconds, and then release the power button. Wait for a moment, and then turn the TV on. This completes the factory reset.

The reason for all of this, is, power cycle the remote to drain it's capacitors and reset it, power cycle the TV incase the Remote sensor is affected by a static electricity build up. Factory reset incase any settings may have caused this. Hope this helps.

Posted on Feb 01, 2009

  • Cynthia Phillips
    Cynthia Phillips Jan 19, 2016

    TV was responding to remotes fine, then after turning off and back on a little later does not respond to ANY of my remotes.

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