Question about Canon PowerShot G9 Digital Camera

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Cannon power shot G9 won't turn on

I recharged the battery-no result. I thought the battery died, so I bought a new one. Charged it fully, no result. Camera is less than a year old!

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  • Anonymous Feb 15, 2009

    Same problem. Used the camera the other day, set it down for just a second, and when I picked it back up it wouldn't turn back on. Battery fully charged, and nothing. Not even a year old!! Very, very annoyed!! You would expect more from a $500 camera, AND from Cannon!!

  • eltitoangel Feb 18, 2009

    I've a bought camera CANON G9 in NY (03/22/2008). Making a picture, turns off and the objetive is outside. The camera power off, is blocked.
    I've bought a new battery but no power on.
    I live in Spain. Canon USA does not accept guarantees from Spain and Canon Spain repair costs 175 €.
    I think it is a defect in this model camera and "Canon do not assume",
    we are quite a few with this problem.

  • Anonymous Feb 21, 2009

    Same problem i thought at first it was because I'd been out taking photos in the snow. friend told me it could be the battery so i bought a new one recharged it and nothing . I'm shocked and disappointed to be honest as it's just over a year old

  • Anonymous Feb 25, 2009

    I was on a night out for my birthday so i had charged my spare battery until it was full power before hand. the battery that was already in the camera, died about an hour into the evening so I got my fully charged battery out to put in it and it then wouldn't turn on! I assumed that the battery I had charged that day was just dead but then my friend who has the same camera put his battery in mine and still wouldn't turn on :( I just got a fish eye lense for my birthday for it and I cant even test it out :(
    I have tried poking the switch suggested below but nothing's happening. I'm gutted

  • pingooo Mar 03, 2009

    I have the same problem, too! The first sign of problem was when I was traveling in Utah last summer. The lens didn't come fully back in when I turned it off, then I couldn't turn it on! How awkward it is having a camera with lens exposed! By taking out the battery and re-insert it a few time it finally worked.

    It became worse in winter. My wife took it to Mongolia and France and she couldn't turn it on even once! I have 2 "Made in Japan" Canon batteries and none works.

  • desperatdave Mar 09, 2009

    canon G9 - 10 months old - with fully charged battery will not switch on -- sometimes momentarely switches on then screen switches off with message "replace battery pack" -- sometimes retracts lens sometimes not -- sometimes nothing switches on -- when battery is put in charger the orange light is shown for the battery which was green a few minutes ago when fully charged. It is as if the battery just discharges when camera is switched on. Bought new battery (rather expensive) with same results as above. Also, a green light glows inside "AF assist-beam" window (front of camera) -- never noticed this before? -- pity i loved the camera - will approach Canon agency today for help

  • Anonymous Apr 27, 2009

    I have tried the toothpick in the slot near the SD card. The switch is clicking as I retract the toothpick each time but still no power to the camera on/off or the preview screen. Any other ideas please. I live in Australia with warranty for the dealer in Hawaii so a simple fix is prefered - I live in hope!

  • RicW Apr 27, 2009

    I have tried the toothpick in the slot near the SD card. The switch is clicking as I retract the toothpick each time but still no power to the camera on/off or the preview screen. Any other ideas please. I live in Australia with warranty for the dealer in Hawaii so a simple fix is prefered - I live in hope!

  • calgacus Apr 30, 2009

    i have same problem and this is theft by canon its a timebomb theft after one year the camera dosnt work new battery dosnt help either thanks to this site i know im not the only one , now what can we do about this i dont take getting robbed lightly , why isnt their a recall on this , as its too expensive to fix if i could swear on here i would !!!!!!!!!!!!!!!

  • Anonymous May 03, 2009

    Great...I have the same problem too. After the year warranty is up, my camera lens won't retract or turn on. Tried the microswitch and it did nothing for me.



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If it's under a year, send it in for warranty with proof of purchase. If the warranty has since expired, try this site: They're amazing for help with these. The no power problem on the G7 and the G9 is most often from a common loose screw that falls out inside the camera and causes a short, resulting in no power on the device. The site I gave you does the internal correction to the screws so you don't have to worry about the problem from keep happening. They're $89 with all of the service for the camera included and the repair and correction and even cover shipping back. The best part, they do amazing work on these Canons, good luck with it.

Posted on Sep 21, 2011

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If the camera is less that 1yr I'd contact Canon to see about a warrantee repair.

Posted on Jan 26, 2009

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Well I bit the bullet and went to my Perth camera dealer in town. Was the microswitch all right, but was totally unserviceable. It was activating but no switching of power. Cost was AUD$102 for the repair - all micro solder replacement its back in service again. Just to add a footnote for a second dumb right foot in a pile of stuff in a dark barn (circa 1880) - try not to trip over on a concrete floor - my G9 is costing AUD$264 for a new lens assembly ... ouch!!!

Posted on Nov 19, 2009

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Hi Busymom, if the playback button will not turn the camera on either then its not the on off button. I suggest the microswitch in the base inside the battery/card door. Poke it with a toothpick gently. If the camera now springs back into life, that's the problem. Now you can either live with it or go for an expensive repair! Best wishes, Laurence

Posted on Jan 26, 2009

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