An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert that has over 10,000 points.
Re: internal busy signal
Hi and welcome to FixYa,
Initially, it would appear that one of the handsets is active, either accidentally left ON or s hardware fault. To determine which is faulting, switch each of the handsets off and remove their batteries. In some instances, this could be the base itself and could be verified by temporarily replacing the base with a standard telephone and see if the busy signal would be replaced by the dial tone.
Check and perform preliminary visual or necessary inspection. Pls post back result(s). Good luck and Thank you for using FixYa.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
unplug all the phones in the house, or go out to the NID (network interface device) on the outside and disconnect the "line" from the "network". It should have a standard modular plug. You should be able to plug a regular phone into that jack and see if the line has cleared. Chances are there's a phone in the house that's partially off-hook.
Since you mentioned that you have an outside line, do you have to use a code to dial out normally? Try plugging in a phone to the line for your fax machine, and attempt to dial the number for the other fax machine using the phone. You should reach the fax and hear a high pitched sequence of tones. This is the other fax machine trying to establish a connection. If you still get a busy signal, try calling the owner and letting them know that their fax machine is not accepting incoming calls.
It's been a few years since I programmed a 624, but here goes.
IIRC the 624 selects lines in 1,2,3 order vs. the 824's 321. Dial "9" from the intercom and you can verify this.
The system has 3 modes of operation when it comes to outside line access, No preference (gives you intercom dial tone) Idle line preference (gives you the same as if you dialed "9", and specific line preference.
From the phone, do not pick up the handset but press PROGRAM or use the set switch to program, dial 1 1 for none, 1 2 for idle, or 1 3 x for a specific line. Any of those commands would be followed by STORE.
Put the system back in SET or press the PROGRAM button to exit.
With any line preferenc, you have to press Intercom to dial internally or page. If your specific line is busy, you won't get anything when you pick up the phone or press SP PHONE. It also disables Last Number redial if the line is busy.
Did I mention that I don't use it :-) Of course, I don't use the 624 either.
It doesn't exactly work that way, but you can program the extensions back under the buttons. Pick a button that you want to save an extension under and press FEAT *2 the button and dial the 2 or 3 digit extension number. Now the button monitors the status of the extension. It will light whether it's in DND, or busy on an outside or internal call.
Sounds like the answering machine is picking up the telephone line and not releasing it.
Hence the busy signal, cause the answering machine has the line off hook. It's like leaving your telephone off hook, the next caller will get a busy signal...
The answering machine might be bad... have you noticed that you were talking on the phone and hung up then the next call would be the busy signal? Maybe test this out.
Do you have the correct voltage to the answering machine, too much power or too little power can do funny things to telephone equipement.
If the person you are trying to reach is speaking to another internal extension, none of the outside lines will show in use. If their phone is not Call-Forwarded to any other extension (i.e. second extension or VM), you will get a busy.
The easy way is to buy a radio surpressor. You can find them at Radio Shack, I think. Unless you live very close to a radio station you probably have a ground on your phone line. this can happen either inside or outside you business. Also if you are using a long mounting cord, 25' and up this can act as an antenna and cause radio pick up. I would try to detremine if your problem is on the phone company lines or inside your business.
the question said cross talk, are you hearing the other lines while you are on one line? If so you may have inproper wiring inside your building. Multiple phone lines must be on twisted wire. If two lines are parrell for any measurable distance they will bleed over to the other line.