Question about HP Officejet 5610 All-In-One InkJet Printer

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Can not recieve fax. currently just hooked to phone line

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  • Anthony Lam May 11, 2010

    Is fax line connected to line icon on rear of printer or the phone icon? Cable should be plugged into the line icon.

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Receive a fax
Depending on the Auto Answer setting, your HP All-in-One can receive faxes
automatically or manually. If you have set the Auto Answer option to Off, you will
need to receive faxes manually. If the Auto Answer option is set to On (the default
setting), your HP All-in-One will automatically answer incoming calls and receive faxes
after the number of rings specified by the Rings to Answer setting. (The default
Rings to Answer setting is five rings.)
Receive a fax manually
If you set up your HP All-in-One to receive faxes manually (the Auto Answer option is
set to Off) or you answer the phone and hear fax tones,
1. Make sure the HP All-in-One is turned on and you have paper loaded in the input
tray.
2. Remove any originals from the document feeder tray.
3. If you are currently on the phone with the sender, instruct the sender to press
Start on their fax machine.
4. When you hear fax tones from a sending fax machine, do the following:
a. Press Fax on the control panel of your HP All-in-One.
b. When prompted, press 2 to select Receive fax.
c. After the HP All-in-One begins to receive the fax, you can hang up the phone.

Posted on Jan 14, 2009

5 Suggested Answers

  • 163 Answers

SOURCE: Fax shows an 'off-hook' status

pleaz check the hook sensor

Posted on Sep 16, 2007

  • 105 Answers

SOURCE: Fax will not send or receive

Hi
You need to contact comcast for this issue and get a seperate phone line to which u need to plug in the allinone. This issue may exist most of the Comcast customers.
thx

Posted on Oct 05, 2008

old marine
  • 1814 Answers

SOURCE: Cannot recieve or send faxes

Check out the Easy Setup Instructions available here. If you can neither send nor receive faxes, you may not have the phone line connected to the correct port, see page 34 of the guide. Also check what receive mode the machine is set for. Pages 42 and 43 explain the different options and how to change the receive mode.

Posted on Mar 16, 2009

  • 1 Answer

SOURCE: How to receive faxes automatically

I went into fax setup and all is good ! Trying ti send and receive just isn`t working ?I have an answering machine but have it off because of crazy phone calls . So I set it up as Fax/telephone instead of TAD ? I have a brother LC61 series ?

Posted on Oct 07, 2011

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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HP 5780 will not receive a fax.


body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte_2/misspell.gif) repeat-x scroll center bottom; } There would not be problem in phone line. please slect slect appropriate option in data fax mode.
slect it to the recieving mode.
hopefully it will work fine

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I have a 2050P fax and it has not been receiving faxes for a week. Is could it just be programmed incorrectly?


Make sure the phone line is plugged in correctly...ie. into LINE not PHONE. Facsimile machines will recieve , normally, without "programming" for sending number or company name. You can also check to see if the line is active by pressing the on hook button for a dial tone.

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Cannot recieve or send faxes


Check out the Easy Setup Instructions available here. If you can neither send nor receive faxes, you may not have the phone line connected to the correct port, see page 34 of the guide. Also check what receive mode the machine is set for. Pages 42 and 43 explain the different options and how to change the receive mode.

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I have a MCF LC-51 series fax, and scanner I cannot fax or recieve.


check for a dial tone using a regular phone plugged into the wall jack.

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Still can't get fax not to pick up when answering machine is connected.


if you have the fax-575 there should be a TAD setting.

This is the setting you would use if you're using an answering machine on the same phone line as your fax machine.

To set the Recieve Mode :

Press Recieve Mode. The LCD display shows your current selection.

Continue to press Recieve Mode until your new selection appears. After 2 seconds the screen returns to the date and time display, along with your new Recieve Mode setting.


The 4 Recieve modes are Fax Only, Fax/Tel, TAD:Answering Machine, Manual.

Hope this helps!!!

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Fax not sending


It sounds like you have a problem with your phone line. If your machine has a reciever, pick it up or press the hook key. You want to listen to the dial tone. If there is any static in the line it will cause faxc problems. Also you can try disconnecting the fax and plugging in a standard phone into the wall jack. Make a phone call and aee if the line is clear or if there is static. If you do hear static in the line, first try replacing the phone line cord, from the wall to the fax, or phone. If that doesnt help then it is definatly a problem with the line and you must call the phone co. If the line is clear with the standard phone, and static with the fax reciever, or hook mode, then you may have a bad modem board in the fax. Let me know if I can be of further help! John

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2 Answers

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Check receive mode, probably set to manual receive.

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Fax function doesn't work


check your phone lines.then connect it to the machine.press on hook dial.if dial tone is not there you may need a service engineer.

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