Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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I need to order a replacement pen for my leap frog globe

I need to order a replacement for my leap frog globe

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  • Anonymous Jan 25, 2009

    cant get anywhere with this replacement. Leap frog is a rip off


  • Anonymous Mar 02, 2009

    The pen isn't working can i order a replacement

  • mtarara Mar 13, 2009

    The phone number, 1-800-701-5237 is no longer working. I called it 2 weeks ago and did an over the phone order for 2 replacement pens for the leapfrom globe. I paid but have not received any pens and can now not contact anyone!!! My daughter is devastated! This is not cool!!

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Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Posted on Jan 14, 2009

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1 Answer

Hi, We live in Australia and I am having difficulty finding the Leap Frog interactive globe. Big W used to sell them. I also require a replacement pen. The US site won't deliver outside the US. ...


Hi Dani,
I've seen these units in BigW and Myers in Brisbane. We bought one damaged which I fixed by replacing some capacitors, if the reason you want a replacement pen is because you have one that stopped working it's possible the capacitors are just worn out, they have a limited life. If you know someone handy with a soldering iron they can be replaced for a few dollars in parts, but an hour or two of labour!
Opening the globe is a bit tricky so feel free to contact me for advice. I can be contacted by the feedback form at www.flowershop.com.au rather than posting my email address to all the spammers of the world. ;)

May 09, 2011 | LeapFrog Leapster Electronic Book:...

1 Answer

The pen hs stopped wotking on our leap frog globe


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Nov 19, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Leap frog globe pen replacement


The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

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Need instructions for Leap Frog Explorer Talking Globe


I also need the instructions as to how it works and the features
(NOT to replace any part).
The above answers were NO help at all.

Feb 17, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Need new pen for globe


You will have to contact them at this address for a replacement:

http://www.leapfrogexplorerglobe.com/contact.php

Jan 14, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Quantum Leap Globe -Needs to order new probe(pen)


Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: ericb@pacific.net.ph
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert

Jan 07, 2009 | LeapFrog Leapster Electronic Book:...

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I need to order a new pen for Leap Frog's Junior Explorer Globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

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Leap Frog Interactive Explorer Globe. My touch pen as stoped responding


I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions

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