Question about Brother Office Equipment & Supplies

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Frozen in printing mode but not printing

Hello,
came home to the fax inidicating that it was printing, but I can not get it to print. screen says it is printing
unplugged for 10 min.
took out ink cart.
checked for paper jam
is there a way to reboot? Or clear?

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  • rick_ellis Jan 15, 2009

    The answer to your question;

    Brother Intellifax 3800

  • rick_ellis Jan 16, 2009

    In answer to your suggested fix; There is not a reset button on this fax lazer printer.

    I do have a Menu/Set button centered between four navagation arrow buttons. Held that down for 30 seconds with no resulted fix.

    Also held down the cancel button with no change to problem.

    Aslo held down Stop/Exit button with no change to problem



    FYI: Found Owners Manual and is labels fax-775 by brother and it is for my

    Intellifax 3800



    Any other ideas?

  • rick_ellis Jan 19, 2009

    I am confused and frustrated with your site and having trouble even understanding what to do to get my problem solved.

    I am hopeful that you can read my last response and and assitt with a fix suggestion.

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2 Answers

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  • Master
  • 1,990 Answers

Welcome to Fixya! Had the Same Model. There should be an Option in the Settings to Reset back to Factory Settings. Check it and let me Know.

Posted on Jan 14, 2009

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  • Brother Master
  • 13,433 Answers

Hi,

Whats the model of your brother fax machine? Thanks.

Posted on Jan 14, 2009

  • Ekse Jan 19, 2009

    Press 9 and 0 to reset the fax.. But I'm afraid if I post this comment now you will loose my solution from your view. This system I have to admit is really confusing.

    So 9 0 to reset the fax, does that do the trick?


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