Question about Brother Office Equipment & Supplies

2 Answers

Frozen in printing mode but not printing

Hello,
came home to the fax inidicating that it was printing, but I can not get it to print. screen says it is printing
unplugged for 10 min.
took out ink cart.
checked for paper jam
is there a way to reboot? Or clear?

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  • rick_ellis Jan 15, 2009

    The answer to your question;

    Brother Intellifax 3800

  • rick_ellis Jan 16, 2009

    In answer to your suggested fix; There is not a reset button on this fax lazer printer.

    I do have a Menu/Set button centered between four navagation arrow buttons. Held that down for 30 seconds with no resulted fix.

    Also held down the cancel button with no change to problem.

    Aslo held down Stop/Exit button with no change to problem



    FYI: Found Owners Manual and is labels fax-775 by brother and it is for my

    Intellifax 3800



    Any other ideas?

  • rick_ellis Jan 19, 2009

    I am confused and frustrated with your site and having trouble even understanding what to do to get my problem solved.

    I am hopeful that you can read my last response and and assitt with a fix suggestion.

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2 Answers

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  • Master
  • 1,990 Answers

Welcome to Fixya! Had the Same Model. There should be an Option in the Settings to Reset back to Factory Settings. Check it and let me Know.

Posted on Jan 14, 2009

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  • Brother Master
  • 13,433 Answers

Hi,

Whats the model of your brother fax machine? Thanks.

Posted on Jan 14, 2009

  • Ekse Jan 19, 2009

    Press 9 and 0 to reset the fax.. But I'm afraid if I post this comment now you will loose my solution from your view. This system I have to admit is really confusing.

    So 9 0 to reset the fax, does that do the trick?


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3 Answers

My fax machine will send a fax, but I can't receive a fax?


The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.
    note.png

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

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Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

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How do I print the fax numbers I have saved in my M24


  1. Press the [Machine Status] button on the Control Panel. The Machine Status button is the bottom of the three buttons between the numeric keypad and the Touch Screen. The Machine Status screen will be displayed.
  2. Select the [Billing Meter / Print Report] tab on the Touch Screen.
  3. Select [Print Report / List]. The Print Report / List screen will be displayed.
  4. Select [Fax Mode Settings].
  5. Select [Address Book].
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How can I print a fax confirmation on a specific outgoing fax


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Hello ,

Before printing from application > go to properties > under type, select Rough or heavy and then print it

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Says Printing & Online Stuck


when this happens, unplug machine, hold down the "stop/exit" key while plugging machine in. continue holding the stop/exit key for 5 seconds. display should return to the regular date and time screen. if it doesn't, contact brother customer support. this problem is caused by a fax stuck in memory.

hth,
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Konica Minolta C250 Scanner problem


To print the transmission report:

1. Press the [Fax/Scan] key to display the Fax mode screen.
2. Touch [FAX Menu].
3. Touch [TX Report] on the Set 1 tab.

4. Select how to output the report, and then touch [Enter].
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– ON: The transmission report is printed with each transmission.
– If TX Fails: The transmission report is printed only if the fax could not be sent.
– OFF: The transmission report is not printed, regardless of the transmission result.

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Problem with fax Memory


This could be very simple. Check to be EXTRA sure that your USB line is NOT plugged into the fax line. (There's a little phone icon). That's what happened to me....boy am i dumb!

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