Question about Go Software Inc. PCCharge Payment Server (100PROL2000SER)
Cannot get PC Charge to identify/verify the cable modem used at the end of the wireless network to transmit to the bank. I just purchased a computer (same operating system as the old one which worked) but now cannot get the system to find the modem. Any advice?
Call the PC Charge help desk
Posted on Jan 14, 2009
PCCharge wouldn't recognize a cable modem, nor would it need to. If you're running a cable modem, then you should disable modem connections and run via TCP/IP. Depending on which version of PCC you have, and which processor you are using, there should be support for TCP. (Vital and Nova have been on TCP since versions 3 and 4). Some processors (although few at this point) do not yet support TCP connections. If you have one of these processors, then you would still need to use a standard dial-up modem (preferably with hardware control capable of maintaining a 1200 baud connection) or switch processors to one that support IP. All of the modem settings are under Setup -> Modem. This is where you can disable the modem settings for IP. Keep in mind that some processors require extra information and setup to use IP, for example, the First Data platforms need a Datawire ID, which is setup through Datawire (who only speaks to Merchant Service Providers), Paymentech requires a setup for Netconnect which requires a user name and password, and can be requested by a Paymentech account manager. I list of supported TCP processors can be found at http://www.verifone.com/PDF/PCChargeCertMatrix.pdf. Reviewing this should let you know if you need to take any additional steps to use TCP/IP for processing.
Posted on Sep 28, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Jan 09, 2012 | NetGear WGR614 Wireless Router
Nov 19, 2010 | Linksys Wireless-G WRT54G Router
Step 1 Position your Belkin wireless G router.
Place your wireless G router in a wide open and central location. Don't connect the power plug into the router, yet. Make sure your computer is turned off.
Step 2 Connect all the devices.
Find the Ethernet cable that connects your PC to the modem. Unplug the Ethernet cable from your PC and insert it into the wireless G router's WAN port. You should have an additional Ethernet cable that came with your router. Take this cable and plug one end into one of the LAN ports on the router. Then connect the other end to your PC's Ethernet port.
Step 3 Turn on your modem, router, and PC.
Plug the power plug adapter into the modem. Turn on the modem. It'll take approximately 30 seconds for the modem to boot up. Connect the power plug adapter to the router and the other end into a power strip or outlet. Like the modem, it'll take about 30 seconds for the router to boot. Turn on your PC.
Step 4 Verify lights are on for your devices.
Make sure the following lights are on for your router: power, WAN, and LAN light. If you don't see any of them lit, confirm these devices are turned on. Make sure the Ethernet cable connections are installed correctly.
Step 5 Install and configure software.
Use the setup wizard application to configure your Belkin wireless G router. Set up features, such as creating your password and setting up your time zone. Continue to follow the setup wizard so you can configure ?other settings
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