Question about HP 6730B Notebook

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The mute button is completely freezed on my PC

Since 2 days, when I pushed the mute button on my pc (Compaq Presario), I can't hear anything anymore. Can you help me?
(I have Vista)

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  • bea_letourne Jan 14, 2009

    Thank you... I tried but it didn't work. The light on the mute button seems freezed. However when I doubled clik the little speaker in the lower right corner it said it wasn't muted, so I clicked the mute button and then it said it was mute. I reclick on the button and I put some music, but no sound, and the light is still there.

    (I have a laptop)


  • bea_letourne Jan 14, 2009

    Thank you

    Once again, it didn't work. I mean, unfortunatly I think I don't have this speaker on my keyboard. =S

    It never happened before, maybe I locked something.


  • bea_letourne Jan 14, 2009

    my laptop is a Compac Presario C-500, and as I said, with Vista. Thanks

  • bea_letourne Jan 14, 2009

    Thank you. The computer is still muted...(the light on the mute button is still there and I can't hear anything....).

    Finally I think I'll go to Staples, (or somewhereelse), to ask an informatician to fix it. (I even tried to take out the battery and then put it back, restart the compu, but nothing again, the button is still light.)


    p.s: If someone can fix it, please, feel free to tell me! =D


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Double click the little speaker in the lower right corner and unmute the speakers. if there is no speaker in the corner there will be a greater than button (<) and you should see the speaker

Posted on Jan 14, 2009

  • Dan rogers
    Dan rogers Jan 14, 2009

    look for a speaker with lines through it on your keyboard. press the Fn button and on mine it is F2

    Fn + F2

  • Dan rogers
    Dan rogers Jan 14, 2009

    from what i can find you need to push the mute button you said is on your keyboard and if that does not work you can try to restart and push it again (if the computer is still muted) if it still does not work there is something wrong with the computer itself


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Hello, Welcome to, We are here to help you with your sound issues.

First check and see if its muted there is a tray icon to your right hand side by the clock on you windows operating system. Make sure its not mute by clicking on it (right mouse click) then go to playback devices.

Make sure there is no mute button pressed anywhere on the system for example some HP's have a mute button on the keyboard area.

Please update me and let me know if you have any issues.

We do hope this was very helpful advice. Sometimes you may need further support we do offer chat support, Phone support for a one time fee witch can get you going!

Thanks for using



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There are several reasons why this could be happening. Below are a few diagnostic steps we can start off with to eliminate some possibilities. If there is anything you are not comfortable with doing yourself please consult a local repair technician.
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