Question about HP LaserJet P2015dn Printer

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Cant clear the print queue

There is a doc clogging the queue. when i send another doc to the printer, it does print the later doc, but i cant cancel or delete the one that is stuck in there. hp 2015 networked.

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Reboot your pc.

Posted on Jan 16, 2009

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2 Answers

How do I cancel documents in a queue


Cheers james heron

To cancel a queued document, there are several ways, it is best to go to printing devices and open what is printing the printer you want to cancel, click Cancel and disappear the document.
cancel-documents-in-queue-3yd5oaqhykbr2qilonoqer23-5-0.jpg
In many cases this does not help then you click cancel, the document continues to appear, that's when it works best to turn off the computer and turn it on again.
Another thing you can do to disappear a file from the print queue, disconnect the printer's USB cable and connect it again, for it can do so from your computer or from the same printer.

Another way that can work is, turn the printer off and turn it on again, you should always look the team to lose the memory of what is printed, in order to begin again.

How to delete documents in my printing queue en Rellenado

Nov 23, 2015 | Printers & Copiers

2 Answers

I cancelled a document while it was printing and it is still in my queue days later as deleting and it wont let me print anything else or restart that print job.


The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

Sep 13, 2014 | HP deskjet 3940 color inkjet printer -...

1 Answer

Hello, I have Dell Latitude D630 running on windows 7 (64 bit), I have a adobe reader ver . 9.3.4, and an HP J6413 All in one print scan fax. The issue as above seems to be larger pdf files, it start to...


pls check how much size file you are giving to print if the file range is too high in mega bytes it will take long time to print and cancel but the same print u r printing in a simple printer it prints in much more speed so pls check installed driver and spooler service

Sep 16, 2010 | HP LaserJet 1022 Printer

1 Answer

HP P1005 PRINT JOB SITS IN QUE, WO'T PRINT


Does it show "Printing" or "Spooling" in the job queue window?

Open the Job queue window, then highlight and cancel the print job. Send a small print job to the printer and make sure that the PC and the printer are communicating.

If the failure re-occurs, then clear the queue again and close it and restart i=the queue.

Don

Dec 14, 2009 | HP Hewlett Packard LaserJet P1005 Printer

1 Answer

I am trying to print from my netbook using an hp printer. i am getting an error message saying that the print queue is full.


Yes, printer won't print if print queue is full. The fact is you are lucky your printer is giving you this message. Most printers, when queue is full, will just remain silent and leave you wandering what in the world has gone wrong.

Solution is to clear the print queue. See, when you send to print and you send another when the previous hasn't printed, they queue up. Now if for any reason the first fails to print, all others will just remain queued up but will not print until you clear the print jobs queued up.

To do, this go to start/control panel/printers. Right click on printer icon and select open. The respective print queue box appears. It should have all of the print jobs listed there in the box. On the menu bar click on printer and select "Cancel all documents." A box appears asking you to confirm if you want to cancel, answer yes. Then try to print again. If it still fails to print restart your PC and try to print again.

Dec 06, 2009 | Printers & Copiers

2 Answers

Unable to delete doc after being sent to printer


First, I would try canceling the document either at the printer (hit cancel if it has already been sent) or at the computer.

You can do this by going to start -> settings -> printers and faxes
double click on the printer to open it
right click on the offending file and hit delete

It sounds like both of these have been done already. So...next option.

Second option - Restart the print spooler
Go to Start -> Settings -> Control Panel -> Administrative Tools -> Services
Click on the "Print Spooler"
Select Restart

Third option - delete the document from the spooler
Stop the Print Spooler by following the instructions above and clicking "stop"
Delete all files in the c:\windows\system32\spool\printers directory
Restart the print spooler.

CAUTION!!! - This will clear out both the offending job and any other jobs that have been sent to the printer after the offending job. If you have a number of other jobs, you may wish to clear out only the offending job from the printers directory.

Hope this helps - flub

May 29, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Docs in queue won't cancel so I can print another document


turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer

Jan 29, 2009 | HP LaserJet 1020 Printer

1 Answer

I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning


Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

Nov 19, 2008 | Lexmark Printers & Copiers

1 Answer

My 1205 hp printer wont print because of an error in the queue


sure..you can do this by unhooking the printer, shutting it down, then turning on again..in meantime, you'll need to restart your computer too

Mar 10, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Printer queue is blocked


Easy, but it will reset all print jobs.

Goto Control Panels.
Open Administration Tools
Open Services
Find Printer Spooler
-Right click and choose restart

Nov 13, 2007 | HP DeskJet 9800 InkJet Printer

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