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You possibly change your security for your browser under "Internet Options" in the Control Panel. Go back to internet options and reset everything do "Default". Somehow you have change how explorer must respond to pop-up windows. Reset to default. Secondly check that you have not block it somehow in your firewall or antivirus program.
I would check and make sure my old antivirus was completely removed from the laptop before going any further after that I would contact customer support for your anti virus and check with them. If it was a no name brand or from a pop up you maybe have just paid for a virus pretending to be an antivirus and in that case you will have to completly wipe your hard drive and re install windows.
if windows are corrupt then it will not boot you will have to do a clean install.if xp you can do a repair, also vista has a repair put boot cd in and hitrepair on vista R on xp it should fix the bad sectors on the drive
Uninstall the drive and reinstall again. If it still does not recognize it, shut down the system, loose the drive, put on the system and allow it boot without the DVD/CD drive, shut down the system again, carefully connect the DVD/CD drive back into your system and turn your system back on, I believe it should respond by now.
A good virus removal tool called ComboFix may help you. I've used this on several computers to wipe out virus problems and it's been great. This site has instructions on using ComboFix and links to download the tool.
Try this before reformatting your computer. Post a follow-up if you need more help.