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Bonus cd with antivirus,backup not responding

My computer was reset to out of box and when i put in the bonus cd ,pc care plan, it would not respond.

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not much to do with laptop

would guess it to be a problem with your web browser not having Java script

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I would check and make sure my old antivirus was completely removed from the laptop before going any further after that I would contact customer support for your anti virus and check with them. If it was a no name brand or from a pop up you maybe have just paid for a virus pretending to be an antivirus and in that case you will have to completly wipe your hard drive and re install windows.

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Problem with booting up was using the laptop on a facebook webpage the computer stopped responding and then we did a hard crash and the computer now will not boot up it says that windows is corrupeted we...


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My Acer travelmate 2492wlmi wont detect or play DVD's/CD's anymore. Even when I go into My Computer the drive (E) does not appear at all. Any suggestions/remedies would be greatly appreciated? Regards


Uninstall the drive and reinstall again. If it still does not recognize it, shut down the system, loose the drive, put on the system and allow it boot without the DVD/CD drive, shut down the system again, carefully connect the DVD/CD drive back into your system and turn your system back on, I believe it should respond by now.

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Take care

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When norton 360 was removed to update new version it requested to restart the computer when the computer came backup the cd rom was not responding after checking the fault said reistry had been damaged and...


I would suggest a system restore to restore an undamaged copy of the registry.
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The mini cd works just like the big one,Just put in like you would a normal cd and it will work

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A good virus removal tool called ComboFix may help you. I've used this on several computers to wipe out virus problems and it's been great. This site has instructions on using ComboFix and links to download the tool.

Try this before reformatting your computer. Post a follow-up if you need more help.

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Try removing battery and unplugging AC adapter for 5 minutes.

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you got a virus, superantispyware is a free one that will remove most of them if you dont have antivirus then download free avast antivirus that one will help you remove all of that.

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