Question about Dell Latitude D600 Notebook

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Cannot delete spyware from computer after running AVG & Ad-Aware

After running both AVG and Ad-Aware I still have 4 spyware notices that will not go away. Run both 10 times and still have it.
This is what the screen shows:

Adware Toolbar
C:\Recycler\5-1-5-21-3630075798-923739471-1235814133-1008\Dc2.exe:\ns-00567

What is this? and how do I eliminate it for good.

Really appreciate your help. This is the greatest site for receiving
answers to technical questions.

Posted by on

  • John Macias Aug 19, 2013

    when I try and empty my recycle bin, it says can not delete Dc2 (Access denied) make sure the disk is not full or write-protected and that the file is not currently in use, but when I open the recycle bin there is nothing there.

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Have you sent them to quarantine

Posted on Jan 14, 2009

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If you have not tried spybot then I strongly suggest it. We use Spybot at work and have had no incidents so far. After running spybot if it does not work post the log from it here so I can help you further.
Shawn

Posted on Jan 14, 2009

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2 Answers

Freezes at differnt times sometimes on startup or it will load then freeze or load and run for 30-45 mins then freeze


Just do the following steps and your issue will be resolved.


1) Delete all unwanted data from Drive C.


2) Delete all data that you have copied from Drive C to External HDD


3) Open My computer and go to Tools---> Folder Options---->Click on View Tab----> Check 'Show hidden files and folders' and select OK.


4) Go to C:\Documents and Settings\Administrator\Local Settings\Temp and Delete everything that you see inside Temp Folder


5) Go to C:\WINDOWS\ here you will find folders like $hf_mig$, here you will have to Delete all the folders starting and ending with $ sign.


6) Empty Recycle bin and restart the PC

There are many things that might cause your PC to run slowly. It could be a fragmented disk; fragmented registry; a virus, Trojan, or spy ware; high CPU and/or utilization due to too many programs running; high disk I/O; or something else.

To check your CPU and memory utilization, run Task Manager. You can start Task Manager by pressing CTRL+ALT+DEL and then clicking on the Task Manager Button. In Task manager, click on the Performance tab and check CPU Usage and PF Usage. PF Usage is an indicator of memory usage. If one or both of these is high, click on the Processes tab, and sort the columns by CPU or Memory to see what processes are consuming the resource. If you are not sure what the process "Image name" is for, Google the name and you should find what the process is for.

If your CPU and memory usage are reasonable, then you may have a different issue. Even if you running anti-virus software, it may be beneficial to scan your PC with another scanner to check for viruses. No anti-virus software is 100% perfect at catching everything. Here are a few good free online virus scanners that you can run to check your PC:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid= 23&pkj=RRJEDTKJBTVISBYWWYP

http://onecare.live.com/site/en-us/default.htm

http://www.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/activescan/

An excellent free utility for overall system maintenance is Advanced System Care Free ( http://download.cnet.com/advanced-systemcare-free/3000-2086_4-10407614 .html ). I use this utility on a regular basis.

You should always run anti-virus software. There are several very good, free, anti-virus products available. One good source to read editor and user reviews, and safely download anti-virus software, is http://download.cnet.com -- search for free antivirus software. In addition to the reviews, you can see how many people are downloading the software, which is another good indicator of how popular it is.

I have used AVG Free ( http://download.cnet.com/avg-anti-virus-free/3000-2239_4-10320142.html ) , and Avast Free ( http://download.cnet.com/avast-free-antivirus/3000-2239_4-10019223.htm l ). Both are very good, and completely free. At present I am using Avast on all of my home computers.

I have heard good things about Avira AntiVir Free ( http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-22 39_4-10322935.html ), and it has good ratings, but I have not personally tried it.

In addition to Avast or one of the other free anti-virus software packages, I also run Ad-Aware ( http://download.cnet.com/ad-aware-free-internet/3000-8022_4-10045910.h tml ). Ad-Aware is a free anti-malware, anti-spyware package.


Good luck!

If you feel that my answers have helped you getting solution to your problems then please give a vote.

Thanks.


Apr 20, 2011 | Computers & Internet

Tip

Are You Safe From Hackers?


It just goes to say that no one is perfectly safe from hackers. However, performing all the necessary precautions to protect your accounts and valuable information will minimize the possibility from being hacked or scammed.

1. Install a firewall - I recommend Zone Alarm
2. Carefully screen software before installing it - Try to avoid crack or patched programs
3. Scan specifically for spyware weekly - Spybot Search & Destroy and Ad Aware are good spyware scanner/remover, I also suggest spysweeper and AVG antispyware

  • for antivirus - I highly recommend Karspersky and NOD32
Good luck :)

on Jun 25, 2010 | Computers & Internet

2 Answers

Viruses riddle on laptop...want to fix with out reinstalling the operation system.


go to www.download.com There you will find several very good and free virus and spyware removal tools. I personally recommened spybot search and destroy. Lavasofts, Ad-Aware and AVG's Anti-Virus Free. They are all freeware you can download there at no cost and run them first to try and eliminate the viruses on your machine.

Jun 02, 2009 | Gateway MX8738 Notebook

4 Answers

I need free spyware removal. where do you reccommend I go.


CNET has been offering free downloads at www.download.com for a number of years, I trust them to give me spyware free software and have never had a problem there. I use the free AVG Anti-Virus Free that includes anti-spyware prevention for the future. For now go to download.com and get a copy of Spybot search and destroy it is a very easy to use and a great program for removing spyware, another is lavasofts Ad-Aware, personally I use both and run them at least once a week. Here's a link to the Spybot search and destroy;

http://download.cnet.com/Spybot-Search-amp-Destroy/3000-8022_4-10122137.html?tag=mncol

May 23, 2009 | Computers & Internet

2 Answers

I have a dell latitude d350 it is a great computer but somehow it got spyware and tuns of virusus on it


disable system restore and delete the restore points and then update your anti virus and anti spyware defintions and run a virus and spyware scan in safemode.
How to disable system restore points and delete them
How to get into safe mode
Also what anti virus and anti spyware products are you using - if anything symantec then get rid of that and use avg free or avast ( register it for free and then its free for home use )
Also for anti spyware use spybot search and destroy as well as a squared
If you need specific links to those post back. If you need further info / help post back
Also if this resolves your issue please rate it as a fix.

Apr 18, 2009 | Dell Latitude D530 Notebook

2 Answers

Internet explorer restarting on its own


one you need to see if you have a virus or ad-aware-spyware..you can do this by downloading a program like ad-aware and if you dont have an anti virus program you can download a free one from grisoft here are the links to those programs..

ad-aware
http://www.download.com/Ad-Aware-2008/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5&cdlPid=10844457

AVG free anti virus
http://free.avg.com/ww.download?prd=afe

if there is any other probs please ask i will help..

Donny

Jul 23, 2008 | HP Pavilion dv6000z Notebook

2 Answers

Worm Autolt


Take the backup.Format the "c" drive.Load os and install a legal copy of antivirus with anti spyware.update regularly.

Jul 04, 2008 | Acer TravelMate 2300 Notebook

1 Answer

Blue Screen


Sounds like you have a bunch of spyware and adware. If you are lucky enough to be able to save your computer, boot into safe mode with networking and download and run scans with the following programs:
AVG Anti-Virus Free Edition
Lavasoft Ad-Aware Free Edition
Spybot Search and Destroy

In Spybot, run an immunization as well which should help to prevent future "breakouts" I would also recommend setting Spybot and AVG up to do a weekly/monthly scan of your computer. You can also do this with Ad-Aware but you would need to pay for a higher version.

Apr 30, 2008 | Dell Inspiron 2200 Notebook

1 Answer

Frozen cusor!


I reckon you can still start the computer.  Try to go back to a System Restore point that had the computer functioning well.

Your computer could be under attack from Adaware, Spyware and Malaware or even viruses.  Please get to www.lavasoft.com and download the free version of Ad-Aware to clean up your computer and visit www.grisoft.com to download a Trial version of AVG Antivirus to protect your computer against viruses and you may find that investing in the licenced software may protect your computer against external attacks.  Please dont forget to keep the Ad-Aware updated regularly.

Oct 24, 2007 | Acer Aspire 3000 Notebook

3 Answers

VIRUS INFECTION , YOUR SYSTEM IS INFECTED


this is what sounds like a trojan or for of spyware, probably disguised as a screen saver. If you have no anti virus installed download this programme for free http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free If you have no anti spyware programme download this for free. http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5 on the laptop press Ctrl, Alt & delete or right click on task bar to get to the task manager and on the processes tab look for the scrensaver.exe or similair that is running, click on it and press end process. this should allow you to work with windows Install the programmes, then go to system restore tab in my computer>right click>properties>system restore tab and click 'turn off system restore'(this will stop any virus or spyware backups reinstalling). Run both the programmes and remove any spyware or virus. If it still appears you may have to uninstall it safe mode, which is press F8 key on start up and select 'start windows in safe mode' and run the antivirus and spyware programmes again.

May 06, 2007 | IBM ThinkPad T21 Notebook

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