Question about Kenmore 24032\24036 Top Load Washer

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Broken Machine-Kenmore 70 series Washing Machine

I have a kenmore 70 series washing machine, it will not spin or agitate. It will however still fill with water.

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  • theharts5 Jan 14, 2009

    Wish that had been the solution, but it wasn't. It engages and there's noise, but no spin or agitation. Thanks you.

  • theharts5 Jan 14, 2009

    I'm sorry, we've never used this before and didn't know it was an adverse remark. The washer does still drain and it makes noise, but it doesn't spin or agitate. My son had loaded it completely full with heavy stuff and I think that may have done it. It went through the wash cycle and quit on the rinse. Thank you for your help.

  • Anonymous Apr 27, 2009

    You just saved me a ton of money. My washer wouldn't drain so I was doing some online research and saw your post. I just unscrewed and rescrewed the lid switch, and it works now! Thanks!

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This is commonly caused by a lid switch malfunction. If your model number is correct, the lid switch for your washer is located under the right hand side of the washer casing along the wash tub rim. The switch is activated by a small plastic piece on the washer lid (called a "lid strike") through a small hole. The switch contacts close when you shut the lid. In many cases, the lid switch either comes loose, or the lid strike breaks off. In both cases, the washer will exhibit the symptoms you describe. Open and close the washer lid and listen for a distinctive "clicking" sound as the switch contacts close. If you cannot hear the switch, make sure the lid strike is intact and the mounting screws for the lid switch (located around the wash tub opening on the casing) are tight. Sometimes, all it takes is to tighten the lid switch screws to realign it with the lid strike. If the switch is defective, or the strike is missing, parts can be ordered on line at searspartsdirect.com. Just type in your COMPLETE model number, which can be found on a nameplate under the washer lid. The lid switch and lid strike will be listed under the "Top and Cabinet" heading. Other sites that offer competitive pricing are repairclinic.com and appliancepartspros.com. If you require instructions on how to replace the switch, you may use the following link:

http://www.fixya.com/support/r385198-replacing_lid_switch

If you have questions, or if the diagnosis is incorrect, please let me know. I hope you find this information helpful.

Posted on Jan 14, 2009

  • Jeff Rockwell
    Jeff Rockwell Jan 14, 2009

    Instead of leaving an adverse rating, why don't you provide feedback and elaborate on your symptoms more, so that a solution can be provided. My solution was based on a "best guess" assessment of the 2 sentence question you provided. I normally stop giving advice when I receive adverse remarks, but if you still need assistance, provide more information (i.e., does the washer still drain? Does it make any kind of noise?) The last sentence in my solution stated to let me know if my diagnosis was incorrect.

  • Jeff Rockwell
    Jeff Rockwell Jan 14, 2009

    The problem is your motor coupling. the fact that the dryer STILL drains indicates the drive motor is still engaging the drain pump, but NOT engaging the transmission. This is also the source of the noise you hear. the following link explains how to replace a motor coupling:



    http://www.fixya.com/support/r385250-rep...



    Use the part number I provided in the link. This is the new improved coupler that has tends to be more resilient. Yes...overloading can cause this part to break. Maybe a lesson learned for future reference. Replacements can be ordered on line at searspartsdirect.com, repairclinic.com, or appliancepartspros.com. All three sites offer competitive pricing, so shop around for the best price. If you do not wish to order on line, take the part number I provided you to your nearest appliance parts retailer. This is a common part they should have in their inventory.



    If you have questions, please let me know. Good luck to you.

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2 Suggested Answers

  • 33 Answers

SOURCE: won't agitate or spin

Probably the motor coupling has cracked. Located between the motor and transmission/gearbox.

Posted on Nov 30, 2008

  • 1937 Answers

SOURCE: My washing machine (Kenmore 70 Series) does not spin

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Posted on Jan 12, 2010

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1 Answer

I have replaced the agitator dogs on my washing machine. Machine will fill and drain but will not spin, the macine even after replacing the dogs barley agitates. What could the problem be? Kenmore 70...


the motor coupling is the most likely problem
this video will show you how to replace the couplinghttp://www.youtube.com/embed/9K1KHEogf3c" frameborder="0" allowfullscreen>

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DON'T FORGET TO RATE:

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