Re: 320 GB simpletech external hardrive won't turn on.
I have the same simpletech hard drive and the same problem. Since I doubted it was under warranty, I took the case off.
I'm not a tech so I don't know the specific names of the parts of the hard drive. Anyway, there are two circuit boards. I jiggled the smaller one (which is the one that is directly hooked to the usb.) I think it must have been loose because the hard drive appeared on my laptop, and I was able to access my files.
I won't recommend others to do what I did, because I'm not a tech. But it worked for me.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try connecting the drive to a different computer, to see if your computer is the problem.
If necessary, open the external case, and separate the disk-drive from the USB-to-disk-drive adapter.
Connect the disk-drive as a "slave" disk-drive in some computer, to see if the disk-drive itself still can be accessed.
If not, and you have "important" data on the disk-drive, search the Internet for a professional "Data Recovery Service" -- you ship your disk-drive to them, pay them a lot of money, and they repair the disk-drive, just long-enough to copy your files to a brand-new disk-drive.
Hello and welcome to the TSF. If the external drive has provisions for external power you'll need to plug that in, usb ports cannot power a 320 drive. If the drive has 2 usb plugs (one for additional power) you'll need them both plugged in, and I would suggest that the laptop should also be running off of external power rather than battery. If you disconnect the usb drive or any other usb device without first stopping the device then sometimes the usb ports will fail to recognize the device when it is plugged back in, a simple reboot should do the trick. You can also check in the device manager for any yellow exclamation marks on your usb host conrtoller and see if the driver for it is in need of an update.
Any drivers you need should be on simpletech's website, though normally you should not need any for a usb hdd. If the power cord/a/c adaptor is faulty or the hdd is loose in the enclosure(thus not making good contact) then you should pester simpletech to either replace the cord, a/c adaptor,or unit, and see if there are instructions on how to take apart the enclosure and reseat the drive/connections.
It has to do with the way computers count. Computers count in binary where we count in decimal. Hard drive makers list there drives capacities in the decimal format, where windows lists it in it's binary format. Wikipedia has a good explanation.
Also, the drive may have some preinstalled software on it that could be taking up a bit of space (it's usually not much).