Hi, my name is Gilberto. I have a Mac and I can't print because when I try the printer says ''your printer is currently offline'' and I don't understand why because I have it connected with a USB cable.
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Hi. There are two steps. First the printer must be connected to the wireless network - see the installation instructions that came with the printer. The mac is not involved in this part. Until you get it done you will not be able to do anything else. Second. make sure you have the most up-to-date drivers for your printer installed on the Mac (this applies to any printer - not just your HP). Once the drivers are installed, go to System preferences and select "Print & Fax". and hen click on the + sign to add a new printer. Wait a moment or tweo and the printer's name should pop up. Click it's name then wait for the drivers to be identified - this can take several minutes so be patient. As it's an HP you will probably get a bonjour connection but a word of warning, I have had more trpouble getting Macs and HP ptinters to work reliably over WiFi than any other make.
It sounds like the driver provided by the manufacturer may have a glitch in it. I would recommend sharing the printer to the MAC:
Add the Shared Printer to Your Mac
Launch System Preferences by clicking its icon in the Dock.
Click the ‘Print & Fax’ icon in the System Preferences window.
The Print & Fax window will display a list of currently configured printers and faxes that your Mac can use.
Click the plus (+) sign, located just below the list of installed printers.
The printer browser window will appear.
Click the ‘Windows’ toolbar icon.
Click the workgroup name in the first column of the three-pane printer browser window.
Click the computer name of the Windows machine that has the shared printer connected to it.
You may be asked to enter a user name and password for the computer you selected in the step above.
Select the printer you configured for sharing from the list of printers in the third column of the three-pane window.
From the Print Using dropdown menu, select the driver that the printer needs. The Generic PostScript Printer driver will work for almost all PostScript printers, but if you have a specific driver for the printer, click ‘Select a driver to use’ in the dropdown menu, and select the driver.
Click the ‘Add’ button.
Use the Default Printer dropdown menu to set the printer you want to use most often. The Print & Fax preferences pane tends to set the most recently added printer as the default, but you can easily change that by selecting a different printer.
Does this printer have the PS option installed? If not you will be unable to print even if you clear up the network issue.
As far as network goes is it currently connected and working with other PCs?
Mac printing is easily setup by typing the IP address of equip in the queue box upon setup. I believe the default queue name is "print" all lower case. If IP in unable to work properly make sure lanier has appletalk turned on and setup printer using appletalk.
Again if the machine doesn't have Postscript option you won't be able to print anything.
Hi, try to reset the print system as the apple article below:
SummaryWith Mac OS X 10.4, 10.5 or later, Printer Setup Utility includes a Reset Printing System feature, a troubleshooting function that you might want to use after you try all other printing troubleshooting steps. Important: This feature should only be used as a "last resort" for troubleshooting a printing issue.
Products AffectedMac OS Printing/Fax (any version)
What does Reset Printing System do?
Deletes all printer queues and jobs.
Resets all printer settings to their default by deleting configuration files.
Performs a permissions check on the /tmp directory.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x
To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
Choose System Preferences from the Apple menu.
Choose Print & Fax from the View menu.
Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."
As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
Resetting the printing system in Mac OS X 10.4.xTo use the Reset Printing System feature in Mac OS X 10.4.x, follow these steps:
In the Finder, choose Utilities from the Go menu.
Open Printer Setup Utility.
From the Printer Setup Utility menu, choose Reset Printing System.
Additional InformationTip: If Printer Setup Utility won't open at all (possibly due to your printing issue), you can try to access the Reset Printing System feature directly by holding down the Option key while opening Printer Setup Utility.