Question about HP Compaq Presario SR2170NX (RK549AA#ABA) PC Desktop

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Have a compaq presario sr2170nx....installed 1 gb memory but not showing up. swapped the memory sticks positions and restarted but still wont show up.

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  • dontaylor2 Apr 22, 2009

    I added 1GB of RAM (to the existing 1GB), and the BIOS only sees 1GB. I have tried swapping slots, and running only the new DIMM. The computer does see the new DIMM, but only if it's the only one installed. What's going on?

  • dvankampen Apr 26, 2009

    I have the same problem...just added a 2nd 1 Gbyte PC4200...system only recognizes 1 memory SIMM, regardless of which slot or which chip (new or old)...speed of both chips are the same!

  • thetrooper44 May 11, 2010

    does your computer tell you how much memory it thinks it has..and are the new memory sticks the right speed i presume you know how to check how much memory is installed ;-)

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If you do not get the right memory for your computer it will not work. the memory you need is listed in the table below. And pay attention to the max amount of ram. Your system can only hold 2 gig and it comes with one gig installed

Component Attributes Memory Installed 1 GB Maximum allowed 2 GB (2 x 1 GB) Speed supported PC2-4200 MB/sec Type 240 pin, DDR2 SDRAM

Posted on Jan 14, 2009

  • Dan rogers
    Dan rogers Jan 14, 2009

    the speed is what you are paying attention to. I found this information at http://h10025.www1.hp.com/ewfrf/wc/docum...

    this page also tells you the rest of the specifications for any other upgrades you might want to do to your computer. Let me know if the link doesn't work of you need more help. And please don't forget to rate this response


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Use your finger to gently move the tab away from the memory stick on both sides... after each tab has been moved away pull up firmly on the memory stick...note the position of the slot(s) on the side of the stick that goes into the slot. insert the replacement memory stick in the slot lining it up carefully and push down ... the tabs should go back into place on their own if the memory is seated properly.


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INSTALLED NEW RAM UPGRADE TO BOOST FROM 1G TO 2G COMPUTER DOES NOT RECOGNIZE NEW RAM STILL SHOWS 1G.


Make sure it is the correct ram for your computer. If you just added one ram chip then try swapping them and make sure they have a tight fit.

To test the new chip replace the old one with it and turn on your machine. If it doesn't see it then it is either bad or not the correct one.

Let me know how it goes.

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Sign in to get personalized recommendations. New customer? Start here. ... This review is from: Compaq Presario SR2170NX Desktop PC (Intel Pentium 4 Processor .... It DOES have a Pentium 4 though which can run hot so the fan will kick on for a ... most of my software. I don't have time for POS computers like this. ...
www.amazon.com/Presario-SR2170NX-Desktop.../B000M8MWHO

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This is how to open the tower case of the Compaq Presario SR2170NX:

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How much memory did you put in? Try changing the position of the memory.. In other words take out the memory and put the new memory in the old slot first. Let me know.

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1 Answer

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You can't install two RAMs with different MHz on a single motherboard. Sometimes it works but, usually one of the RAM gets busted. This is based on my experience though.

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