Question about Bosch 24 in. SHU43 Built-in Dishwasher

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Problems with my bosch dishwasher

Every time i add salt to m dish washer, its full and is setfor programme number 1. In the middle of the wahs the salt light appears to show it is empty, and after finishing the load all my utensils are not cleaned and have a salty appearance on items. On opening the salt compartment, it is completly and i have filled it with almost 3 bags of finish dishwasher salt. I have enough conditioner(rinse aid), the light is fine for that. Please can you help me thanks jayanil

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Re: problems with my bosch dishwasher

There should be no salt getting into the wash cavity. if you are sure that it is leaving salty water on the items then either the salt cap is loose/damaged or the regeration system is faulty-this is an expensive fix.

Posted on Jun 16, 2007

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2 Answers

Cloudy dishes

cloudy dishes, white generally means an overdose of salt in the dishwasher, try turning down the salt setting usually set to 4 from factory

Oct 24, 2012 | Bosch Dishwashers

2 Answers

Where do i put the salt

Hello Maria,

The salt goes in the salt compartment in the base of the washing compartment. Unscrew the lid of the salt compartment (counter-clockwise), pour in salt until the compatment is full or nearly full then screw the lid back on firmly, but do not overtighten it.

If the dishwasher is new and you are using it for the first time, pour about 1 litre of cold clean water into the salt compartment before adding the salt. If you spill any salt or the water spills over the top of the salt compartment, it will wash/drain away the next time you use the washer.

The most important thing is to only use dishwasher salt. The salt is used for water-softening and only salt sold specifically for dishwashers can be used for this purpose.

The picture above is from a Bosch dishwasher. You may have another brand or model of dishwasher, but the salt compartment will still be in the base of the washing compartment and will have a cap which you unscrew as above.

Hope this helps. If you need further assistance, please let me know the brand and model number of your dishwasher.


Mar 14, 2011 | Dishwashers

1 Answer

Just moved into a house with fitted NEFF dishwasher, never had one before and no manual left. Where do salts go? Thanks

Hi there,

The salt goes in the salt compartment in the base of the dishwasher. Open the door and pull the lower basket out. You should then be able to see a cap near the front-left corner of the base of the dishwasher. Unscrew this cap (anti-clockwise) and fill the compartment with salt all the way to the top - or with as much salt as you have in the packet - then screw the cap back on firmly, but do not over-tighten it. The salt compartment will (or should!) be full of water and some will spill out as you fill it with salt. This is totally normal and not indicative of any problem.

Do not use any type of salt which is not sold specifically for dishwashers. The dishwasher can be used without salt but it is not advised and may result in a white film being left on your cutlery, glassware and/or dishes.

It may also be possible to provide a user manual in PDF format which you can download, but I would need to know the model number. If you don't know the model number Most Neff/Bosch dishwashers have the model number laser-etched into the stainless-steel at the top of the inner-door or the rim of the washing compartment. Please click on the link below for a guide to locating the model number of your dishwasher. (Neff is a Bosch owned brand)

Hope this helps. Please let me know if you would like the manual or need further assistance.


Feb 28, 2011 | Neff S5946 Built-In Dishwasher

1 Answer

I have a Bosch SHU66C02UC/14 dishwasher that leaves a white deposit on the dishes especially plastic drinking glasses. Suggestions are that it is not dispensing enough rinse agent. How can I adjust that...

This could simply be a detergent problem, but is most likely due to a low salt level in the water softener. The salt is used by the water-softener to prevent hard-water deposits which result in white stains on crockery and glasses. There are several things which can cause this:

1. There is no salt in the salt container.
2. The lid on the salt container isn't screwed on properly. (Don't overtighten though!)
3. Water softener is set too low

If you've checked and topped up the salt level and the lid is screwed on fully, then your water softener may be set too low. You should consult your user manual / installation instructions to change the setting.

The white deposits can also be caused by the rinse-agent being set too low. On your washer, the adjustment will be on a dial under the flap where you refill the rinse agent. I think it's numbered 1-5, so if it's set on 1, try number 3, if it's on 3, try 4 or 5. You may have to adjust a couple of times until you get it right.

If this doesn't solve the problem, try changing your detergent. Check the packaging and if your using phosphate-free detergent, try one containing phosphates. Phosphate-free is more eco-friendly though!

Oct 11, 2010 | Bosch 24 in. SHU43 Built-in Dishwasher

1 Answer

Dishes are coming out streaked and not properly cleaned. I have added rinse aid, salt and even descaler.

De-scaler wont wash your dishes. The simplest cause of dishes coming out unclean is over-loading, bad stacking (spray arms blocked), or using too short a programme for heavily soiled dishes.

If it's just streaky (not food remnants), you may have the rinse-aid set too low. Open the flap where you add rinse-aid and you will see a know with an arrow shaped grip. There are 5 positions for the knob marked 1 to 5. Try a higher setting (1 is low) but don't go too high as this will cause other problems. If it's on 1, try 3 and if it's on 2 or 3, try 4 or 5. You may have to adjust this a couple of times until you get satisfactory results.

Howver, If you're referring to a white powdery residue on dishes and glasses, that's an entirely different answer . . .

Oct 11, 2010 | Bosch 24 in. SGS43C12 Classixx...

1 Answer

I have a Bosch Clasixx dishwasher, it is around 6 or 7 years old. We have had no trouble until now. When we press any programme the usual noise from within begins, but it will not fill with water. We have...

The float switch might be tripping. Pull the dishwasher out (if it's under-counter) and tilt it forward gradually to about 20 degrees. If you see a pool of water on the floor, it means that water is getting into the bottom of the dishwasher underneath the washing compartment.

This can simply be caused by a loose retaining nut on the salt compartment. Unscrew the cap from the salt compartment and you will see a large plastic nut underneath. If it's loose, tighten it - you'll need a large pair of waterpump pliers or stilson for this.

Assuming this was the problem, make sure you empty all the water from the bottom before you put it back by tilting it forwards until water stops coming out.

To stop the problem returning, DON'T over-tighten the cap on the salt compartment. Make sure it's on firmly, but if you overtighten it, it will grip the nut and loosen it the next time you remove the salt cap. If the nut is loose, water can get into the bottom of the washer.

Sep 29, 2010 | Bosch 24 in. SGS43C12 Classixx...

1 Answer

The dishwasher isnt rinsing properly anymore. We are getting a white film left on the dishes.

check water quality. If dish washer salt needed add it to the dispenser provided.Salt softens the hard water.

Check rinser liquid availability in the dispenser. Refer user manual for location

Apr 12, 2010 | Maytag 24 in. MDB5000 Built-in Dishwasher

1 Answer

Bosch dish washer leaving black marks on silverwarelike it is burnt on any one else have this problem


Sep 18, 2009 | Bosch 24 in. SHU43 Built-in Dishwasher

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