Question about Office Equipment & Supplies
You are losing contact because you are losing your IP address for the printer. Do this:
Click on start>run>type in "cmd">then go to c:> prompt by typing cd\. Type ipconfig /release then type ipconfig /renew. This will re-establish your IP address for the printer and will not change for 24 hours. If you lose your contact after 24 hours then you need to contact your Internet Service Provider, tell them that your DHCP server is not renewing your IP address. There is nothing else that can be done on your part. The ISP provides the IP address.
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Posted on Jan 14, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Wireless communication issues could be due to wireless signal quality, signal interference, firewall, etc. Make sure your printer is positioned where it receives excellent wireless signal strength (avoid physical obstructions whenever possible) and away from appliances which emit wireless signals (e.g. microwave ovens, cordless telephones, baby monitors, and other wireless electronics) that may cause interference. Make sure to allow full access to all Lexmark software and printer communication processes in the program rules/permissions for your firewall.
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