Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

2 Answers

I admit i am not computer-literate, but i currently have microsoft xp professional, version 2002, service pack 2 installed at work.. and i don't know if it is a system, out-dated software or merely a computer problem, however when i get powerpoint forwards or any such attachments, my computer won't allow me to open these files.. please help? Await your expert advice. Best regards Mary

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  • akl_cargo Jan 14, 2009

    Thank you Patemi and Nickstorm for your expert advices.. most appreciated.

  • techsavvy204 May 11, 2010

    what happens when you try to open the files , any error messages ???

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If you are able to create PPT file when you are logged with your credential (user ID + Windows Password) you should be able to save every PPT presentation and open it.
If you cannot start a PPT presentation by a simple click, please check:

  1. File association in your Windows explorer (Tools/ Folders option, File Types tab) for powerpoint formats PPTx PPS etc
  2. Antivirus/firewall setting eventually blocking some action.
  3. Browser setting allowing run some format
If you don't have a valid powerpoint sw you can always download a free PPT viewer from Microsoft web site OR download Openoffice and use for all your PPT files

Posted on Jan 14, 2009

  • Pat Batta
    Pat Batta Jan 14, 2009

    If you are using MSoffice via a CITRIX or similar license sharing solution you cannot have any software currently used at office if you are not connected to domain owning the license

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  • 93 Answers

Considering you are on a work computer, you may find that all attachments are being blocked, as they are a security risk (many viruses are transmitted in this fashion).

Assuming you are using Outlook, it is quite easy to block the attachments at the mail server. I would check with my co-workers to see if their systems have the same issue, also.

Cheers
Nick

Posted on Jan 14, 2009

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