Question about Microsoft Xbox 360 Console

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My xbox doesn't read discs, not dosc read error

It doesnt read them it doesnt even spin the disc at all

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  • Hey there, Sounds like the DVD-rom might be shot. If your system is under warranty please contact microsoft and get the system repaired. If you no long have the 3 year warranty you can replace the dvd rom quite easily if you have the right tools to open the case. (Before servicing your console check and be sure you have no warrenty) IF this is something you would like to try let me know And i will give you the part numbers you need. good luck and happy gaming!

Posted on Jan 14, 2009

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Xbox360 disks wont reed


I'll need some more information to truly help you,
Is the disc spinning when you put it in (can you hear it trying to read)
What does the xbox dashboard say when a disc is inserted? Are there any error codes or "no disc inserted" message?
Try another game disc if you can. Sometimes discs get scratched or dirty, in which case you can clean it or have it professionally cleaned.
If that doesn't work, Try cleaning your laser lens
There are several places that will clean your laser lens, or if you're a little more technologically inclined, You can open your system yourself and clean the lens with some alcohol and a q-tip.
If none of the above works, you may need to have your xbox professionally repaired.

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When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

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You can try to Clean with dvd cleaning kits...if doesn´t work..the only way fix is to disassemble the 360 and force the dvd laser adjusting the micro pot...located under the laser unit..But you will loose warranty and I think that the best way is to send your game console to microsoft...what hurts is that $140,00 you can buy 02 or even 03 xbox drives on ebay. Choose the best way! Good Luck!

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dvd drive is bad if the spinning is intermittent. DVD drive is going to need replaced. You can usually find them on Ebay for pretty cheap.


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if it doesn't play, I would deffinetly try getting a new copy before sending in the console. getting a new copy is just a trip to the store, sending in the console will take a month.

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