Question about LG KC910 Renoir Cell Phone

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My LG Renoir cannot read my memory card??

Ive had my phone for about a week and everything has been working fine but now suddenly my phone cannot seem to find my micro SD memory card even though its inserted properly??


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  • veryproudmum Jan 20, 2009

    I also had this problem after having my phone for 2 months, so had loads of pics etc on the memory card. 02 have sent me a new card as it seemed to be an issue with the card, i bought a card reader but when i attach to computer it just tries to format the card which would wipe everything off. Going to have one last attempt at retrieving pics from a kodak (or similar) machine as they can sometimes read cards that are slightly damaged. Drives you mad doesn't it?

  • jackie farrell Jan 21, 2009

    I have the same problem. Have had my phone a month and now it won't recognise the memory card. Really annoying as there were pictures of my brother from America on it. Can't seem to get it fixed. Will be calling my phone company tomorow to ask for a replacement memory card.

  • redbish Jan 27, 2009

    i have the same problem, i think it's the renoir problem, because any sd card i tried with pictures in it, then try to use the renoir camera then all the save pictures in sd memory will all lost!!!

  • ox_Effy_xo Feb 03, 2009

    i have had my phone for about 2-3 weeks and the memory card was fine then it suddenly stopped working and my phone wouldn't recognise it even though it's inserted properly and everything. Is there anything i could do to get it to work again without buying a new one...because the phone doesn't have much memory on it anyway.

  • Anonymous Feb 17, 2009

    does anyone no how to fix this

  • Anonymous Feb 18, 2009

    Same thing. Turn the camera on and all the saved pictures including one that is the wallpaper are lost. Very annoying

  • leo1248 Feb 25, 2009

    Same problem. Happened twice. Phone two months old. SD memory card not recognised by the phone. All data on it presumably lost. Card does not get recognised when put into an alternative phone, but new memory card put into renoir works OK. So Renoir appears to destroy micro SD cards

  • Anonymous Mar 04, 2009

    same here... second one now, maby another brand of micro sd will work but I won't know untill it's broken as well

  • Anonymous Mar 07, 2009

    i went into the orange shop and they told me that it is because the cards were not formatted properly when they were sent out from the factory. I spoke to orange over the phone and they said they will pay for a new one.

  • baldwin34 Mar 07, 2009

    I also have this problem. After two weeks of use the sd card stopped being recognised. A replacement also did the same. It appears that turning on and/or using the camera will corrupt the memory card.
    A further problem - my phone is on an 18 month contract with t-mobile, and they have washed their hands, stating that they only have a 7 DAY guarantee. DONT USE T MOBILE! Does anybody have any idea how we get LG to fix the phone?!

  • Anonymous Mar 15, 2009

    I have had the same problem today. The card was showing yesterday but now isn't. I have contacted Orange and they have basically said try the memory card in another LG handset, if not take it to your nearest store and they will check to see what the problem is. Either phone or memory card. This is the first time anything like this has happened to me. Sony Ericsson are fine. I will let you know how I get on.

  • ShogunAssass Mar 16, 2009

    I have a kind-of similar problem. Every time i switch the camera off wither by shutting the cover or pressing the red button on the handset, the phone automatically stops reading the memory card & resets the ringtones and wallpaper. Taking the card out & re-inserting it sorts it, but then you have to reset the wallpaper & ringtones. It's not as bad a problem as most of you guys here, but extremely annoying & not what you'd expect from a brand-new phone! Will phone Orange & see if there's a solution to this. Good luck to the rest of you.

  • CLPSLFBT Mar 25, 2009

    .........Same as you guys regarding external memory, however, since it all went T*ts up my battery only keeps charge for about 2 hours now and my phone gets really hot. T-Mobile wont replace it, they told me to take it to a shop to get sent off and i will get a "cheapNokia" as a replacement until mine is repaired. ............Total **** from T-Mobile as usual.

  • dani3l Apr 10, 2009

    I have the same problem, so now I know it is an issue with the camera. But what can I do? Because I bought my phone second hand.. Where should I take it to? 

  • Anonymous May 03, 2009

    **Same Problem here.

    You can format your memoryCard.
    But all of your data(pictures, etc.) will be gone.

  • Anonymous May 03, 2009

    I have the same problem, I got my phone upgraded to the renoir 4 days ago, has been fine until just now, it suddenly decided it can't recognise my memory card? Ive tried turning it on & off but no luck! Can someone help? Thanks x

  • loffel May 10, 2009

    I send a letter to LGE on internet, lets see what will come out...
    U tried to use the Kamera or the WiFi when this Problem appeared?
    Theyll not function!
    The problem resolves only if u but a new MicroSDHC in the cellular, and then it will destroy it again. If done it :(
    I WAS SO HAPPY WHEN I GOT IT, NOW I HATE MORE THEN EVERYTHING ON EARTH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Anonymous May 25, 2009

    i have the same too..
    but when ive got the phone in house..
    i putted in my sd card and it doesnt see it, never done. why the ****!?


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What a pissing joke, im having the same problem pack of lg ****. Sorry I have no solution havnt worked out how to fix it, its deleted all my music and im trying to put more on but nope it doesnt recognise the card.

Posted on Sep 04, 2009

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I had the exact problem but with the lg kc550 just format your memory card

Posted on Jul 15, 2009

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This happened to me and i had to use my pc to get in and format the card (no other devices could successfully format it). So i put the card back in the phone but this time changed the settings from 'primary storage: memory card' to 'primary storage: phone memory'. I'm not sure if this is what solved the problem but everythings been working fine for the past few months.. now i just move stuff to the card as the phone memory fills up

Posted on Nov 15, 2009

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...could have some interferences with wifi......?try to turn it off

Posted on Jun 26, 2010

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This seems to be fairly common with the phone. Sadly, there is not a "solve your problem forever" solution. What you have to do is just remove and re-insert the card.

There is some sort of glitch that once in a while the card just "disappears" and that is the only fix I've been able to find so far. Sorry.

Posted on Jul 09, 2009

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