HP Wireless Optical Mouse
Problem for HP Wireless Optical Mouse

Hp wireless mouse model #m971au pointer stopped working




By wdavis490 on Jan 14, 2009

" "
I bought the mouse 3.5 months ago and it's too late to return it.
Changed the batteries, restarted my pc,etc. It still won't work.
If I have to purcharse a new one, what would be a better product?

Same Problem

Jan 25, 2009

-   My computer froze up so I rebooted but now the mouse does not work. I have tried to reconnect using the button on the bottom to no avail-   Guest

Best Solution

posted on Jan 16, 2009
Very Helpful)

yooperbud

Rank: Wiz  HP Computer Accessories  Expert
Rating: 82%, 2055 votes
Make sure your batteries are good and then, Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

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Solution #2

posted on Nov 10, 2009
Not Rated)

39plymouth62

Rank: Apprentice  Computer Accessories  Expert
Rating: 0%, 0 votes
My HP M971AU mouse quit working, Iwass cleaning the bottom of it and must have pushed the little connect button on the bottom. Do you have any suggestions, I would appreciate them. thanks Tom
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