Question about HP Wireless Optical Mouse

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Hp wireless mouse model #m971au pointer stopped working

I bought the mouse 3.5 months ago and it's too late to return it.
Changed the batteries, restarted my pc,etc. It still won't work.
If I have to purcharse a new one, what would be a better product?

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  • Anonymous Jan 25, 2009

    My computer froze up so I rebooted but now the mouse does not work. I have tried to reconnect using the button on the bottom to no avail

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Make sure your batteries are good and then, Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Posted on Jan 16, 2009

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My HP M971AU mouse quit working, Iwass cleaning the bottom of it and must have pushed the little connect button on the bottom. Do you have any suggestions, I would appreciate them. thanks Tom

Posted on Nov 10, 2009

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