Question about RCA TH1602 MP3 Player

5 Answers

MY RCA MP3 IS NOT WORKING

THE BLUE LIGHT COMES BUT I DOES NOT DO ANY THING ELSE. I NEED THE INSTRUTIONS THAT HAD TO BE DONE ON THE COMPUYER SENT TO ME, TO PUT IT IN MY COMPUTER.

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  • Anonymous Jan 14, 2009

    when i turn it on, all that comes up is the blue pearl thing.

    its like its frozen.

  • southsidesse Jan 15, 2009

    when i turn it on, all that comes up is the blue pearl thing.
    its like its frozen.

  • Anonymous Jan 19, 2009

    When I plug it in to the computer, its not recognized. It also won't turn on. I have already changed the batteries and reset the player. Please help!

  • Anonymous Mar 02, 2009

    THE BLUE LIGHT COMES BUT I DOES NOT DO ANY THING ELSE. I NEED THE
    INSTRUTIONS THAT HAD TO BE DONE ON THE COMPUYER SENT TO ME, TO PUT IT
    IN MY COMPUTER.

  • Anonymous Mar 13, 2009

    it jus wont turn on. it will show me the pearl logo but thats it

  • Anonymous Mar 30, 2009

    I have the same problem but my computer will not read or recognize the device at all. How can I download the firmware on it if it won't let me?

  • CapnChaos Apr 22, 2009

    Same here. Blue logo, no other lights/response, nothing when plugged into USB, thus firmware cannot be reloaded (v1255). Worked fine when I turned it off Monday afternoon.

  • moore4440 May 01, 2009

    I too have replaced the battery leaving it out for awhile in the hopes that it would reset itself. I know at one time my son locked it, so I'm wondering if these issues are related. I contacted RCA & they were essentially no help. I turn it on only to find the blue Pearl logo with no little rotating blue dot showing that it's 'thinking'. I was getting a USB connected sign before I tried to download pixyspoxey's suggestion online at the audiovox site, now I've got nothing including no download. My computer won't even recognize the player at all. But I just took out the battery & connected it to the USB port & now it's showing a connection. I'll get back to you if I find a solution.

  • ctyner May 02, 2009

    the screen will light up blue with the product symbol, but after that the product does not work

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Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I managed to get mine working again! Here’s what I did:
1) Remove battery from Pearl Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} (and microSD else it will also be re-formatted).
2) Open "Computer Management", go to "Device Manager", select "View ->Show Hidden Devices" and select “Human Interface Devices” in the tree.
3) Insert Pearl into USB while holding the center (play) button for 5 seconds (my XP 'bonked' indicating hardware detected).
4) Under "Human Interface Devices", there should be a new entry: "USB Human Interface Device", the "Location" contained: "Location 0 (ROM Recovery)".
5) Run the latest firmware update software and it should find the device. Once the update software has initialized but before starting the update, the HID entry disappeared and a new entry: "_Generic MSC Recovery USB Device" appeared under “Disk Drives”.
6) “Start” the firmware upgrade with “Format Data” checked. While re-applying the firmware, the Pearl's display stayed blank.
7) After the upgrade is complete, you should have the familiar two "Audiovox PEARL USB Device" entries under “Disk Drives” (you may need to disconnect / reconnect Pearl, I didn’t but you never know).
I don't remember if I had rebooted or not when I finished the firmware upgrade, though subsequent tests did not require reboot.
Why Audiovox support didn’t mention the significance of holding down the “play” button while inserting the Pearl is puzzling to put it politely. I am curious if this works for others.

Posted on May 04, 2009

  • CapnChaos May 04, 2009

    Reposting since MSWord tags in previous post:
    I managed to get mine working again! Here’s what I think worked:
    1) Remove battery from Pearl (and microSD else it will also be re-formatted).
    2) Open "Computer Management", go to "Device Manager", select "View ->Show Hidden Devices" and select “Human Interface Devices” in the tree.
    3) Insert Pearl into USB while holding the center (play) button for 5 seconds (my XP 'bonked' indicating hardware detected).
    4) Under "Human Interface Devices", there should be a new entry: "USB Human Interface Device", the "Location" contained: "Location 0 (ROM Recovery)".
    5) Run the latest firmware update software and it should find the device. Once the update software has initialized but before starting the update, the HID entry disappeared and a new entry: "_Generic MSC Recovery USB Device" appeared under “Disk Drives”.
    6) “Start” the firmware upgrade with “Format Data” checked. While re-applying the firmware, the Pearl's display stayed blank.
    7) After the upgrade is complete, you should have the familiar two "Audiovox PEARL USB Device" entries under “Disk Drives” (you may need to disconnect / reconnect Pearl, I didn’t but you never know).
    I don't remember if I had rebooted or not when I finished the firmware upgrade, though subsequent tests did not require reboot.


    Why Audiovox support didn’t mention the significance of holding down
    the “play” button while inserting the Pearl is puzzling to put it
    politely. I am curious if this works for others.


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OK, so I took out the battery and reattached it to the USB port & retried pixyspoxey's audiovox site update for the RCA Pearl 1602. It first showed the 'USB connecting' on my screen, then when I went into the downloading process the screen went black (couldn't even attempt with the battery in...kept getting an error: unable to write the firmware file data), but my computer screen was showing that the download was in fact happening. Up side...it rebooted itself completely & now is working, down side...I've lost all the music that was on the MP3 player itself (which is fine because I have the music saved on my laptop - I know this won't be the same for everyone). Hope this was helpful!

Posted on May 01, 2009

  • moore4440 May 01, 2009

    I don't have a micro SD, but if you do, be sure to take it out along with the battery before starting this process so that your music won't get wiped & then after it's been rebooted try & see if you can re-sync your music back onto the player. I recreated a playlist for my son so if this happens again, it'll be easier to re-sync his favorites. I also went to voxrightnow.custhelp.com & downloaded the latest version of the RCAeasyRipInstaller2080.exe because even that was wiped. So far, so good! Good Luck!

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If you go to the website and download and install the latest firmware it should fix it. It did fix it for me. Download it even if you have the latest already.

Posted on Jan 19, 2009

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You should be able to download a pdf of the manual at rcaaudiovideo.com goodluck

Posted on Jan 14, 2009

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You can download the update from the RCA help site here:
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http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2243&p_created=1214239700&p_sid=npB9ov8j&p_accessibility=0&p_lva=2253&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9wcm9kcz0xNTgmcF9jYXRzPTAmcF9wdj0xLjE1OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuYV9pZCZwX3NjZl9icmFuZD0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0yMjQz&p_li=&p_topview=1

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