Question about Dell Inkjet 720 Printer

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My dell 720 printer

Everytime i turn it on it slams back and forth and the green light flashed twice off and on. what is wrong with it? i have only had it for two years and hardly never used it.

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  • Anonymous Nov 04, 2007

    I have the same problem after attempting to replace the cartridges. When I opened the lid a plastic cable (for the lack of a better description) ~14" long, ~3/16" wide, with slots on either end, an arrow and "K-06" on it was loose inside. Further investigation, a spring on the right-hand side of the printer where the cartridge shuttle travels was not connected to anything.



    I'm thinking the plastic cable is should be attached to the spring through the shuttle and attached on the other side, and help slow the shuttle travel. But none of the Dell documenation is detailed enough to describe this peice. Where can I find a detail schematic of the printer?



    Thanks.

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Normally thats a sign of a printer driver error, remove the printer and go to add/remove programmes and remove the dell/lexmark printer driver. You will need your installation cd you got with the printer, so re install the software/driver and then re connect the printer when promped and try printing again. The drivers can be downloaded from here if you have no cdrom, but if the solution doesnt work, then the printer may need replacing, as it's not economical to repair. http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&l=en&s=gen&ServiceTag=&SystemID=PRN_INKJET_720&os=WW1&osl=en&catid=&impid=

Posted on Jun 12, 2007

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