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Dell (Studio) connects to Dlink router, won't connect to Internet

My other Dell laptop (purchased earlier) does connect, both my children rec'd Studio laptops for Christmas with same problem. They are able to connect at my work where there is a public internet access.

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  • Anonymous Mar 25, 2009

    Can't connect on my home network via ethernet cable - I think this is due to difference in protocalls being used by the laptop & my router, as the router is pretty old now. The wireless from the router works fine, however, hence I think it's something to do with the network card.

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