To get rid of that message you need to take the following steps.
- Obtain a Subsidy Password, also know as an IMEI unlock code. The
Motorola subsidy password is an 8 digit code that unlocks your phone
for use with other cellular providers. Search Google for Motorola Unlock Codes for a list of retailers. Codes are usually provided within 48 hours, and cost around $30.
- *Most providers will not issue the unlock code after your account
has been inactive for more that 90 days. They says it is because your
account info goes into a "read only" status, and they cannot retrieve
the number any longer.*
- Enter the IMEI code into the phone. To enter the IMEI code into the
phone, all you need to do is insert a SIM card from a different network
to the one that your phone is locked to. This will prompt the phone to
display "enter subsidy password". Just enter the 8 digit code, and your
Motorola phone is unlocked.
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