Question about Compaq Presario 5000 PC Desktop

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Hangs up : Variable

My computer 'A Compaq Presario 5000 Series Desktop' hangs up any time. It is very variable. If it has a mood to work it works for hours without any issue but if it doesn't have the modd to work it hangs up at the start up screen also. It is a Pentium -3 processor speed -733 I had 2 RAM sticks both 128mbps@PC133 I have run the Quick Restore CD that came along with it and restored but it is still doing the same. I have changed the fan. I have added an additional fan. The processor is not heating up. I have checked and replaced the RAM. Most probably it has to do something with the motherboard or the cylinders on the motherboard. I have windows 98 on it as of now and it hangs variable at any time. Mostly when I give some load. I have formated the drives and reinstalled OS I have reinstalled 98, 2000 and XP XP gives the most problem as it hangs very soon on XP When ever I use the keyboard and scroll through the start menu. Please advise what needs to be done. I am a computer engineer myself and I rate my knowledge very higly on computers and hardware. Please advise and help.

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  • Simranjeet Kaur
    Simranjeet Kaur Jun 12, 2007

    Thanks Sandrew.

    The step is quite logical.

    But I have already remove the plugged in devices (PCMCIA slots) like the Modem, TV Tuner Card, Ethernet Cards etc.

    There is no hardware or device conflict as shown in the Device manager.

    Please advise something else.

  • Simranjeet Kaur
    Simranjeet Kaur Jun 12, 2007

    I wrote it already the processor is not heating up. The motherboard could be faulty. Can some one help.

  • Simranjeet Kaur
    Simranjeet Kaur Jun 14, 2007

    Hey Sandrew

    This seems to be more logical. Nope its ain't funny and I can beleive your mouse story. Let me have a look back on these things that you have mentioned and I would get back to you.




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Hi Simran, I was searching for a solution to a identical problem of my COMPAQ PRESARIO DESKTOP which you have mentioned. It stops abruptly. I have changed the MOUSE, RAM but it is still persisting. I have done all the stuff that you have done. If you have got any solution to the problem please mail me @ Thank You Sridhar V

Posted on Sep 16, 2007

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I would maybe look at any devices you have connected as the hanging may well be a corrupt driver or faulty hardware, but as always a process of illimination is required. i would suspect either a processor overheating or motherboard problem, as you have changed the ram and you mention that under load it happens frequently.

Posted on Jun 12, 2007

  • andrew pester
    andrew pester Jun 12, 2007

    As you say, logical, but i was refering to external hardware printers, or wireless adapters etc.

    It may sound silly, but i have known a mouse to conflict with the graphics, as you will know they work on DPI and can cause crashes.

    I would check all the motherboard drivers are upto date and especially your graphics, you could try using your pc in safemode and see if you get any system hangs, this would then illiminate the driver problem in the graphics.

    Also in xp did you look at the event viewer in administrative tools and check the catagories for any clues as to the problem.

    Lastly check the motherboard for signs of any of the capacitors bulging and popping up the top cap, as thats an obvious sign of imminent motherboard failure



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