Question about Acer Aspire 3690-2196 Notebook

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I have Windows 2000 on my laptop and it will not recognize the built-in modem. Help!

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Try getting the latest drivers

Posted on Jan 14, 2009

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I think you've not installed the modem driver. Go to device manager, check for modems and find if modem is displaying and its driver is installed.

If not install the modem driver, then it'll start recognizing the modem.

Hope it worked for you. Thanks for using Fixya. All the best.

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You shhould be able to right click on it in device manager and select enable, or press F2 or Del on boot up and enter the bios and look in the menu for your modem and select enable. If non of above work, right click again on your medem in device manager and select delete. Restart the laptop and let windows find your modem and it should automatically install the driver, if not when the option window pops up to manually install driver, point windows to the cdrom that the drivers are located on.

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