Question about Sony VAIO VGN-FE790GN Notebook

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SONY VAIO notebook freezes on xp splash screen every 2-4 mos.

I have a SONY VAIO VGN FE790G laptop with duo Centrino processor, "Vista Ready" but running xp sp2. Bought it in December 2006 and over the last 6 mos. have encountered freeze on startup at the Win xp logo splash screen. Powered down ok just prior same day but twice now has gotten to this state. Only way to shut down was, on both occasions, to hold the power button down. On startup after this freeze, can go into Safe Mode only. If I try to start normally or use "last known good configuration," does the same freeze and again can only be shut down by holding the power button. Once in Safe Mode, tried to restore to a previous configuration profile but no change, on normal startup still freezes at the black xp screen. Both times the only way I could get it working again was to back up data to an external drive while in safe mode and then restore the computer to original shipped state and re-install all my software. Woulds like to know: 1) why this might have happened, 2) how to keep it from happening again, and c) if it does happen again, how to fix it without starting from square one. Thanks, Adam

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  • Dr. Blues Jun 21, 2007

    Still having this problem. I did a defrag and shut down using hibernate but then, after leaving the machine on for a couple of days on screen saver, shut it fully down. When I started it up again, it once again is freezing at the Win xp splash screen and can only be shut off by holding down the power button. I can go into safe mode, but when I use system restore, it does not correct the problem. I get a message that the computer has successfully been restored but then when I restart it it freezes in the same place. One other thing that I have noticed is that when I go into system restore, I get an error message saying that the copmputer is not recognized as a VIAO computer. The restore process seems to go smoothly after that, but does not seem to correct the startup hang. Any other ideas?

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First, ensure your system restore is turned on and make a restore point right now!...assuming you have run a thorough disk check and de-frag. then, trust the system restore. I have used it with success 100% of the 20 or so times I have used it. Next, start using the "Hibernate" power down mode. I have found this to work wonders with third-party driver problems. It seems that once a good startup happens, then freeze it (and continue to get a good startup) with hibernate from then on. Last, check about every month for the quantity of restore points that have taken place automatically by Windows. Sometimes, depending on the size of the hard drive, too many points can begin to encroach on your free space that you want for virtual memory or data. So for example, I see 15 restore points in the last month, I will dlete them all by cancelling system restore. Then I use "clean disk" scandisk and defrag. Then I turn restore back on.

Posted on Jun 12, 2007

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Learn more about the Sony VAIO VGN-CR220E/P Model BrandSONY SeriesVAIO CR Series ModelVGN-CR220E/P General ColorCosmopolitan Operating SystemWindows Vista Home Premium CPU TypeIntel Core 2 Duo T7250 2.0G Screen14.1" WXGA Memory Size2GB DDR2 Hard Disk200GB Optical DriveDVD Super Multi Graphics CardIntel GMA X3100 Video MemoryShared memory CommunicationModem, LAN and WLAN Card slot1 x ExpressCard /34 Slot Dimensions13.2" x 9.8" x 1.25-1.67" Weight5.5 lbs. TechIntel Centrino Duo Mobile Technology CPU CPU TypeIntel Core 2 Duo CPU SpeedT7250(2.00GHz) CPU FSB800MHz CPU L2 Cache2MB Chipset ChipsetIntel GM965 Display Screen Size14.1" Wide Screen SupportYes Display TypeWide XGA Resolution1280 x 800 LCD FeaturesXBRITE-ECO technology Operating Systems Operating SystemWindows Vista Home Premium Graphics GPU/VPUIntel GMA X3100 Video MemoryShared system memory Graphic TypeIntegrated Card Hard Drive HDD200GB HDD RPM4200rpm HDD InterfaceSATA Memory Memory2GB Memory SpeedDDR2 667 Memory Spec1GB x 2 Max Memory Supported4GB Optical Drive Optical Drive TypeDVD Super Multi Optical Drive InterfaceIntegrated Optical Drive SpecDVD+R DL Write: 4x max
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CD-RW Write: 16x max
DVD±RW: Yes (DVD±R DL/DVD±RW/DVD-RAM)
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DVD-RAM Read: 5x max Communications ModemIntegrated V92/V.90 Modem (RJ-11) LAN10/100Mbps WLANIntel PRO/Wireless 4965AGN Network Connection (802.11a/b/g/n)

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  • Regulatory Approvals:
  • FCC
  • cULus
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